Top Customer Success Jobs in New York City, NY
The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.
The Configuration Specialist will implement products and analyze customer data to provide insights, configure and QA products, and support user acceptance testing and value realization analyses for the Customer Success team.
The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.
The Customer Success Engineer at Halcyon will drive customer adoption of the adaptive security platform, coordinating onboarding, support, and retention efforts. Responsibilities include developing customer success plans, monitoring customer health, resolving technical issues, and maintaining communication to enhance client engagement and discover upsell opportunities.
The Email Specialist at BAD Marketing is responsible for executing and optimizing email marketing strategies by collaborating with the team, analyzing performance metrics, conducting A/B testing, and enhancing client automation workflows to drive customer engagement and conversions.
The Lead Accessibility Training Specialist will deliver accessibility training on Section 508 compliance, develop training materials, facilitate virtual workshops, and contribute to accessibility testing of ICT products. They will analyze training effectiveness and collaborate with various teams to enhance training content.
The Technical Integration Specialist will manage client integrations of a SaaS product, focusing on user provisioning, automation, and troubleshooting. Key responsibilities include leading technical discussions, optimizing integration processes, and maintaining documentation to ensure compliance and security.
As a Technical Customer Support Representative, you will identify and resolve customer issues related to computer software and hardware, provide support through email, chat, and phone, and ensure proper documentation of the resolutions. You will stay updated on product and system information and collaborate with team members for efficient problem-solving.
Walnut is a fintech startup focused on increasing access to affordable healthcare by offering a point-of-sale lending platform that allows patients to make healthcare payments manageable through small monthly installments, with no fees.
Ritual is seeking talented individuals interested in collaborating to help build a sovereign layer for AI, focusing on their product Infernet, which connects on-chain and off-chain models. The team values passion and innovation, aiming to enhance AI infrastructure.
Top Companies in New York City, NY Hiring Customer Success Roles
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