Top Customer Success Jobs in New York City, NY
The Billing Specialist will handle account collections, interact with customers regarding credit and payment issues, resolve disputes, and provide collaborative support to ensure customer satisfaction. Responsibilities include maintaining communication with corporate and non-corporate accounts and managing past due accounts effectively.
The Partner Success Manager will support capital markets and payment enterprises in integrating and using the Aptos protocol. Responsibilities include building relationships, addressing partner inquiries, collaborating across teams, and ensuring partner satisfaction and success with the Aptos services.
The Customer Success Specialist at Global Relay provides exceptional service to customers, manages accounts, reconciles, upsells, and addresses inquiries. They collaborate with internal teams to resolve issues and maintain strong relationships with small and medium-sized businesses (SMB).
The Selling Specialist is responsible for driving sales at Sephora stores in NYC through education and support, building relationships with management, executing events, and improving visual merchandising and inventory management practices.
As a Client Success Manager, you will support clients from onboarding to renewal, ensuring they achieve their goals using the SaaS platform. This role involves personalizing customer experiences, managing expectations, conducting check-ins, and collaborating with internal teams for renewals and upselling. You will also host events and promote client success stories.
Manage a portfolio of SMB customers, create and execute an account growth strategy, deal with a high volume of customer communications, build lasting relationships with clients, work on upselling initiatives, and serve as a customer advocate.
The Production Specialist is responsible for printing, scanning, and copying jobs, maintaining and cleaning equipment, assisting with inventory organization, and providing front counter assistance to customers to enhance job efficiency.
The Enterprise Client Development Associate will convert prospects into sales opportunities and manage initial stages of the sales process while also building a pipeline for the sales team. Responsibilities include improving CRM data, facilitating sales meetings, and supporting marketing campaigns.
As the Founding Customer Success Manager, you'll ensure customer satisfaction and success by monitoring product adoption, engaging with clients, facilitating training sessions, and acting as a trusted advisor. Your role includes building scalable processes and serving as the voice of the customer to inform product development.
The Strategic Customer Success Manager will act as a key contact for MongoDB users, focusing on customer advocacy, technology guidance, and relationship building. This role requires a blend of technical understanding and customer service skills to help customers maximize their use of MongoDB products while driving effective outcomes within the organization.
Top Companies in New York City, NY Hiring Customer Success Roles
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