Top Customer Success Jobs in New York City, NY
The Metadata Specialist optimizes descriptive metadata in both English and Spanish for the Peacock streaming service, ensuring quality standards and timely delivery for content launches. Responsibilities include creating documentation, performing quality assurance on platform imagery, and tracking reporting defects, while managing multiple time-sensitive tasks in a fast-paced environment.
In the Specialist, Concierge Services role, you will provide personalized technical support and consultative services to clients using the Yext platform for their digital presence. Your responsibilities include troubleshooting inquiries, conducting training sessions, managing inbound support queues, crafting support materials, and working cross-functionally to enhance user experience while meeting quarterly targets.
As a Publisher Specialist, you will analyze publisher performance data, optimize media placements, and collaborate with Partner Managers to drive growth. Your role includes monitoring daily performance metrics, providing insights on KPIs, and managing internal initiatives while engaging in strategic planning.
Featured Jobs
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
The Director of Client Partnerships will develop and execute strategic plans to achieve revenue goals, build relationships with key stakeholders, understand industry trends, manage the sales process, and oversee a portfolio of important accounts. They will leverage professional networks to generate sales leads and analyze performance trends for client reviews.
The Customer Success Strategy & Operations Lead at Notion will support the global Customer Success team in ensuring high-value customers realize value with the software. Responsibilities include strategic advising, KPI ownership, operational management, program management, and driving technical innovation. The role involves cross-functional collaboration and influence.
Lead M&A and capital raising projects for Latin American companies, develop and maintain client relationships, provide sector-specific expertise, and produce financial models. Analyze industry trends, assist clients with due diligence, and negotiate transaction documents. Requires significant international travel.
As a Customer Success Manager at Bombora, you will build and maintain strong relationships with customers, monitor their health and satisfaction, drive product adoption, and collaborate with cross-functional teams to enhance customer experience and success.
The Client Success Coordinator supports the implementation and management of digital advertising campaigns, collaborating with various teams such as Sales, Ad Ops, and Billing to ensure campaign success. Responsibilities include coordinating campaign setup, monitoring campaign health, and resolving billing issues while assisting Client Success Managers with various tasks.
As a Customer Success Manager at Radar, you will develop a deep understanding of the Radar platform to assist customers in maximizing their use and addressing any technical inquiries. Your role involves building strong relationships with customers, identifying opportunities for growth, and ensuring retention through excellent service and communication.
Top Companies in New York City, NY Hiring Customer Success Roles
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