Top Customer Success Jobs in New York City, NY
As a Senior Technical Account Manager at Amperity, you will provide ongoing technical solutions and consultation to Premium Services customers. Your role involves program managing post-implementation engagements, mentoring customers in best practices, and aligning technical solutions with customer value roadmaps to improve retention.
The role involves managing Technical Client Success analysts, configuring and customizing solutions to meet client needs, analyzing data for marketing performance, and advising clients on acquisition efficiency. The manager will also facilitate timely data delivery, conduct statistical analyses, and serve as a client advocate.
The Email Campaign Specialist is responsible for developing and executing email marketing campaigns to enhance client engagement. This includes curating content, managing the campaign lifecycle, performing A/B testing for performance optimization, and collaborating across departments to maintain a marketing calendar while ensuring quality assurance before client release.
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As a Scaled Customer Success Lead, you will drive customer adoption and satisfaction at scale, leveraging automation and digital touchpoints. Your responsibilities include developing engagement strategies, managing accounts, creating onboarding programs, analyzing customer feedback, and collaborating with various teams to ensure long-term success for enterprise clients in sports and media.
The Account Director, Client Services will manage client programs, build relationships with golf organizations, oversee sponsorship activations, manage budgets, and provide training and development to the account team. This dynamic role includes leading client communications and ensuring quality control for client-facing materials.
The Implementation Manager will drive the integration of HeartFlow's AI-enabled technology into customer accounts, manage projects for new products, provide training to end-users and commercial teams, document customer feedback, and respond to technical issues while working closely with internal stakeholders to enhance customer support and commercial growth.
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The Manager, Global Client Operations leads operational activities for healthcare clients, managing workflows, delivering high-quality project outcomes, and creating client-specific reports and presentations. This role requires data analysis, relationship-building with agency staff, and contributing to commercial discussions to drive agency-client efficiency and strategic alignment.
The Sr. Coordinator - Client Entertaining will manage the client entertainment program, coordinating high-profile events at venues like MetLife Stadium and Madison Square Garden. Responsibilities include ticketing, catering, and ensuring strong collaboration with sales and revenue teams for client engagement.
The Director of Agency & Client Partnerships will lead a team of Account Executives while managing personal accounts to drive revenue through a unified approach in Linear, Digital, Advanced Advertising, and Branded Content at AMC Networks. This role involves building and nurturing relationships with advertising agencies and clients while collaborating with internal departments to deliver coordinated marketing strategies.
As an Entry-Level Fundraising Representative, you will engage with potential donors, convey the organization’s mission, build relationships, and strategize fundraising campaigns while participating in training for personal and leadership development.
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