Top Tech Jobs & Startup Jobs in New Orleans, LA

Owns Riot’s unified compliance controls framework, including ISO 27001, SOC 2, NIST CSF, and SOX ITGC mapping. Leads control testing, evidence collection, issues and remediation management, GRC platform selection and administration, and compliance automation. Partners with IT, Security Engineering, mining sites, and data centers to implement and evidence enterprise and operational controls. The role requires hands-on platform configuration, integrations, automated evidence pipelines, and year-round audit readiness.

Owns Riot’s risk management and GRC execution, including SOC 1 and SOC 2 audits, ISO 27001 certification readiness, SOX ITGC coordination, enterprise risk registers, KRI/KPI reporting, POA&M remediation, auditor relationships, and continuous audit readiness. The role partners with executives, Internal Audit, external auditors, mining sites, and data center leadership to identify, quantify, report, and remediate operational and technology risks.

Build and own Riot’s governance program, including the ISO 27001:2022 documentation framework, enterprise policy library, regulatory horizon scanning, contracts management, third-party risk management, and framework mappings across SOC 2, SOX, NIST CSF, and applicable regulations. The role drives policy adoption, attestation, vendor due diligence, contract risk workflows, and alignment of site-level operational, physical security, and environmental policies.

Plans and executes proactive and reactive communications for product launches, company announcements, media relations, executive communications, and crisis response. Develops messaging, blog posts, social copy, and web content; manages reporter relationships; prepares executives for media appearances; and partners with Legal, Policy, and leadership during issues. The role requires translating complex crypto and technology topics for mainstream audiences while using generative AI responsibly to improve communications workflows.

Own the design, development, and automation of Coinbase’s routing infrastructure connecting services to Kubernetes backends. Build scalable capabilities using Envoy, Istio, Ambient Mesh, and SPIFFE; improve routing latency, reliability, and performance; enhance developer tooling with responsible AI; and collaborate with security, reliability, and observability teams to resolve complex distributed-systems issues.

Manages the full lifecycle of global bank accounts, including openings, maintenance, and closures. Administers user access provisioning and de-provisioning for banking platforms, performs KYC reviews, gathers compliance documentation, and maintains audit trails. Partners with Compliance, Legal, and Finance to meet regulatory and internal policy requirements. Supports process documentation and workflow improvements for Treasury Operations.

Own end-to-end design for complex audit workflows, partnering with Product and Engineering to shape strategy, deliver scalable solutions, and modernize audit processes. Translate customer needs and research into polished user journeys and interfaces, balance speed with usability, contribute to the design system, mentor peers, and design AI-assisted workflows for auditors.

The Mid-Market Account Executive drives full-cycle sales of Fieldguide's AI platform, focusing on prospecting and converting mid-market CPA firms into clients. Responsibilities include exceeding sales targets, building relationships with decision-makers, and collaborating cross-functionally to ensure client satisfaction, all while managing a complex sales process that may involve significant travel.

Drive new business, account expansion, and renewals across a designated education territory. Prospect and sell to university, college, and school leaders; build pipeline; manage quotas; negotiate contracts; develop upsell and cross-sell opportunities; maintain client relationships; collaborate with Sales Development and Customer Success; understand education procurement and product offerings; and attend industry events, client meetings, and team off-sites.

Execute high-volume quote-to-cash activities in Salesforce CPQ, including deal structuring, quotes, pricing, discounts, order forms, and approval workflows. Advise Sales on commercial terms, revenue recognition under ASC 606, booking policies, and discount guidelines. Partner with Finance, Accounting, and Legal to ensure compliance, resolve exceptions, and meet SLAs. Identify recurring process issues, support system enhancements and UAT, document processes, and mentor junior Deal Desk and Order Management team members.

Serve as a senior privacy legal subject matter expert supporting global privacy compliance, primarily for Udemy. Advise on U.S. and international privacy laws, privacy impact assessments, AI and cybersecurity issues, incidents, data subject requests, regulatory inquiries, product counseling, and privacy program development. Partner with Legal, Privacy, Product, Engineering, and Information Security teams, advise senior leadership, and mentor colleagues.

Owns AI-powered tools and strategic analytics for Headway’s provider growth and revenue operations. Responsibilities include optimizing provider outreach and conversion, analyzing funnel trends, pipeline health, and cohort performance, supporting weekly business reviews and executive reporting, and enabling sales leaders to self-serve performance insights. The role requires strategic initiative ownership, strong analytical and forecasting skills, and collaboration with revenue leadership in a growth-stage environment.

Serve as the primary product attorney and regulatory advisor to Product, Engineering, and Operations teams. Provide practical guidance on AI, data use, healthcare technology, clinical modalities, and applicable regulations. Translate complex legal requirements into actionable tools, anticipate regulatory risks, support product innovation, and balance business objectives with risk. Build cross-functional partnerships in a fast-paced healthcare technology environment.

Own end-to-end product design for Crexi features and workflows, from discovery through launch. Partner with Product and Engineering, evolve the design system, conduct user research and usability testing, and design for measurable business outcomes. Prototype AI-enabled experiences, ensure accessibility, and collaborate with Brand, Marketing, Sales, and Customer Success to deliver cohesive customer experiences.

Own the vision, strategy, roadmap, and end-to-end execution for a major AI-driven product area. Collaborate with Design, Engineering, Sales, Customer Success, and Marketing to ship measurable customer and business outcomes. Lead discovery, prototype and evaluate AI-enabled solutions, drive go-to-market and adoption, mentor product managers, and help improve product development practices across Crexi.

Lead Statara’s Data Products & Engineering function, owning Snowflake-based data infrastructure reliability and evolution, solution architecture for client engagements, pre-sales technical support, cross-functional alignment, and team leadership to deliver scalable data and analytics solutions.

Provides escalated technical customer support for assigned products or customer accounts. Troubleshoots hardware, software, and access issues; resolves problems or escalates complex cases to technical experts and management. Responds through phone and online channels, documents inquiries and resolutions, follows up with customers, trains users on standard procedures, and collaborates with product and service delivery teams to maintain customer satisfaction.

Leads contact center leaders and frontline teams supporting Manheim clients and operational groups. Oversees staffing, service quality, KPIs, customer escalations, coaching, training, performance management, and process improvement. Partners with auction locations, corporate teams, sales, product, and vendors to improve client experience and implement operational projects. Ensures policy compliance, workforce effectiveness, and consistent delivery of high-quality customer service.

Provides routine product-use assistance and technical support for Dealertrack products. Troubleshoots and documents system issues, logs customer cases in CRM, manages multiple tickets, meets service-level targets, follows up with customers, and coordinates with internal departments. Requires flexible availability for business-hour shifts, including Saturdays and overtime, along with strong communication, problem-solving, independence, and teamwork.

Analyze observability, digital experience, and business analytics data for enterprise clients to improve website performance and user engagement. Manage relationships with 4–8 clients, conduct ad hoc analyses, configure Dynatrace solutions, create reports and dashboards, present findings to technical and executive audiences, provide training, and influence product roadmap decisions. The role combines advanced data analysis, strategic consulting, customer account management, and executive communication.

Build and scale Onebrief’s agentic design system platform, including components, utilities, documentation, governance, automated intake, evaluation, release QA, and production telemetry. Lead moonshot projects focused on agentic customer experiences, establish appropriate human-review gates, integrate systems with Docker, Kubernetes, AWS EKS, and GitHub CI/CD, and advise design leadership on strategy and roadmap. The role requires cross-functional leadership, technical judgment, and playbook creation in an ambiguous environment.

Own the end-to-end UX definition for a product area, translating user goals into shipped interface decisions. Conduct user research and workflow mapping, define design patterns, contribute to the broader design system, and evaluate emerging AI UX patterns. Partner closely with Product and Engineering, document design intent for people and AI tools, and balance quality, scope, fidelity, and release speed. The role focuses on designing AI-enabled workflows for military planning and operational coordination software.

Perform daily accounting operations, including journal entries, reconciliations, accounts payable, accounts receivable, billing, and collections. Support monthly, quarterly, and annual close processes, financial reporting, budgeting, forecasting, audits, internal controls, and compliance. Maintain accurate accounting data, improve scalable processes, and collaborate across Finance and other departments to resolve issues and support company growth.