Top Tech Jobs & Startup Jobs in New Orleans, LA

Supports customer-facing technical solution architecture for communications service provider opportunities. Responsibilities include discovery workshops, requirements gathering, hybrid cloud and on-premise architecture, proof-of-value engagements, demonstrations, partner integrations, workload testing, and production planning. The role collaborates with sales, delivery, engineering, product, and customer teams while developing expertise in analytics, telemetry, cloud data platforms, and AI-enabled solutions.

Owns technical strategy and customer acquisition for communications service provider opportunities. Leads discovery, design sessions, solution architecture, demonstrations, proof-of-value engagements, workload testing, sizing, production readiness, and technical close. Partners with account executives, delivery, engineering, product, and strategic partners to design high-volume analytics and AI solutions across hybrid cloud and on-premises environments. Requires deep CSP, telecommunications, data warehousing, telemetry, cloud, and AI expertise, with travel up to 50%.

Own PAM’s product direction, technical roadmap, prioritization, and end-to-end execution. Scale and stabilize its AI-powered pitch feedback platform, improve feedback and scoring systems, manage infrastructure and AI costs, establish product operations, and prepare the beta product for commercialization. The role requires hands-on technical judgment across frontend, backend, AI workflows, cloud infrastructure, reliability, and monetization readiness.

Administer and improve global sales compensation programs, including commission plans, quotas, calculations, adjustments, reporting, reconciliations, and dispute resolution. Partner with Sales, Finance, HR, and Operations to ensure accurate, timely payments. Audit Salesforce and Tableau data, support compensation plan design, manage multi-currency calculations, document processes, and automate manual workflows using advanced spreadsheet tools and macros.

Generate and qualify leads through high-volume outbound calls, emails, and LinkedIn outreach. Follow standardized scripts, personalize prospect interactions, maintain accurate CRM records in HubSpot, and route qualified opportunities to Account Executives. The role also requires meeting activity and pipeline quotas, participating in call reviews, collaborating on account prioritization, identifying data quality issues, and providing feedback to improve scripts and lead-generation processes.

Serves as the primary contact for student questions about financial aid, tuition, billing, payment plans, and account requirements. Responds to calls and emails, researches student records, explains regulations and award policies, documents interactions in CRM systems, resolves issues, and escalates complex cases. Collaborates with university staff to support student retention and graduation goals while maintaining regulatory compliance and accurate, empathetic communication.

Manages high-value national accounts by developing strategic account plans, advising clients and brokers, leading renewals and upsells, analyzing performance data, and driving retention and revenue growth. The role builds executive relationships, coordinates internal service delivery, monitors financial and satisfaction metrics, manages project activities, and communicates strategic recommendations. Travel may reach 75%, including overnight travel, with required insurance licensing and driving credentials.

The Account Insight Manager delivers end-to-end analytics, reporting, dashboards, and data-driven insights supporting client renewals, retention, and upsell opportunities. Responsibilities include data extraction and validation, metric definition, trend and utilization analysis, report automation, executive presentations, CRM updates, cross-functional coordination, and client support. The role partners with a Consulting Account Manager, manages deadlines and risks, monitors performance guarantees, and performs administrative and data-entry duties. Travel may be required up to 25%.

Own customers’ technical journey from pre-sale proofs of concept through deployment, adoption, renewals, and expansion. Guide architecture, migrations, ingestion pipelines, dashboards, alerts, and observability best practices while coordinating escalations with support and engineering. Build customer relationships, monitor account health, identify risks and opportunities, gather product feedback, and create repeatable onboarding and migration playbooks.

Own and grow a portfolio of chain optical accounts across North America, including sales targets, relationship management, new account prospecting, forecasting, account operations, assortment planning, and joint marketing campaigns. The role manages account processes, collaborates cross-functionally, reports performance to senior management, and helps build scalable wholesale processes. Regular market travel is required for client meetings, prospecting, trade shows, and industry events.

Performs financial analysis, forecasting, auditing, and reporting to support business planning and decision-making. Applies accounting principles, prepares monthly expense and direct-cost summaries, evaluates payment arrangements, and monitors financial performance metrics for trends and variances. The role requires financial reporting or accounting experience, residency in North Carolina, a valid driver’s license, and travel within the assigned catchment area as needed.

Leads Sunbird’s global pre-sales engineering organization, including team development, recruiting, resource planning, technical sales execution, discovery, demonstrations, proof-of-concepts, RFP responses, and sales-to-services handoffs. Partners with Sales, Product, Services, and Support to improve technical win rates, POC conversion, customer outcomes, and execution consistency. The role manages strategic opportunities, enables sales teams, governs technical evaluations, and translates customer and competitive insights into actionable product feedback.