Top Tech Jobs & Startup Jobs in New Orleans, LA

Support and enhance Power Automate and back-office platforms by designing, coding, testing, and maintaining automation and integration solutions. Collaborate with business and technology teams to gather requirements, build prototypes, implement CI/CD and TDD practices, and drive continuous improvement under senior guidance.

Manage enterprise customer accounts to retain and grow revenue through upsells, renewals, and demand generation. Qualify opportunities, run outreach and meetings, update CRM, and collaborate with cross-functional teams to meet daily and monthly sales goals. Provide timely customer responses and cultivate executive-level relationships to expand strategic solution adoption.

Own and evolve the platform-as-product used by engineering teams: improve reliability and observability, build test infrastructure and CI/CD tooling, optimize infrastructure cost and strategy, maintain infrastructure-side compliance (SOC 2/HIPAA), and serve as first-response for platform on-call incidents.

Design end-to-end web product experiences for Hagerty members: translate broad concepts into usable flows, create interaction and visual designs, prototype high-fidelity solutions, partner with PMs and engineers, contribute to product strategy, and present work to stakeholders.

Provide remote Atlassian administration for multiple clients: configure Jira/Confluence/Service Desk, respond to service desk requests, automate processes, create projects, configure workflows and permissions, advise customers on best practices, record work/time, and follow security protocols.

Manage a portfolio of large-market sports organization accounts to ensure retention, drive product adoption and expansion, run engagement campaigns and demos, use data to build account plans, execute value-based sales, optimize full-cycle conversion, and relay customer feedback for product prioritization.

Administer and stabilize the studio Flow Production Tracking environment and Flow/Jira Bridge; re-architect automation/event listeners, ensure data integrity, deploy reliable services, troubleshoot integrations, document configurations and recovery, configure schemas/permissions, build dashboards/reports, and support vendor workflows across production pipelines.

Provide first-line support for credit union clients using core banking platforms, troubleshoot member data and transaction issues, document tickets, escalate complex problems, assist with installations/updates, maintain documentation, and deliver user training and exceptional client service.

Lead development of cross-platform Flutter apps for field technicians, owning architecture, prototyping, and shipping features. Collaborate on REST/GraphQL APIs, use AI-assisted development tools, debug with observability tools, mentor engineers, and support customers end-to-end.

Manage client relationships and application metrics, drive account growth and upsell opportunities, ensure accurate reporting, act as liaison to engineering (manage Jira tickets), support pilots and software testing, educate clients, and attend occasional client meetings (up to 10% travel).