Top Tech Jobs & Startup Jobs in New Orleans, LA

Serves as the primary client liaison and case consultant for eDiscovery projects. Interprets client requirements, advises clients on Epiq services and Relativity, coordinates internal departments and third-party providers, maintains project documentation, and supervises Client Services team members. Provides project updates and performance reports to optimize resources and service delivery. Requires strong communication, organization, problem-solving, customer service, and eDiscovery expertise.

Performs bank and credit card reconciliations across multiple entities, prepares general ledger entries and financial reporting, investigates variances, resolves accounting system issues, and ensures compliance with GAAP, internal controls, and SOX requirements. Coordinates with internal teams to research discrepancies, improve accounting processes, and maintain accurate transaction coding and financial statements.

Leads Checkmate’s global post-sale operations organization across onboarding, menu management, and technical account management. Owns service strategy, customer satisfaction, operational metrics, enterprise escalations, onboarding outcomes, process standardization, and team performance. Partners with Sales, Product, and Engineering to resolve systemic issues, improve product capabilities, reduce churn, and scale workflows through automation and AI-driven analytics. Acts as a strategic operational partner to the CEO.

Combines wastewater process engineering with AI, machine learning, process modeling, digital twins, and optimization. Responsibilities include analyzing treatment data, developing biological and chemical process models, evaluating and troubleshooting facilities, conducting experiments, testing technologies, and implementing predictive or optimization solutions. The engineer collaborates with multidisciplinary project teams and utility clients to improve treatment performance, reliability, energy use, and operational decision-making. Python programming and wastewater modeling platforms are preferred, along with wastewater treatment, nutrient removal, data science, and technical communication expertise.

Lead consulting engagements that transform consumer lending, retail banking, payments, and related operations. Responsibilities include assessing current-state operations, designing target operating models, leading transformation programs and PMOs, supporting technology implementations, developing executive deliverables, managing client relationships, and driving business development. Associate Directors additionally own proposals, pricing, pursuits, and multiple engagements. Both levels contribute to recruiting, thought leadership, offerings, and AI-enabled consulting delivery.

Handles complex professional liability claims, especially legal malpractice matters. Responsibilities include investigating claims, evaluating coverage and risk transfer, assessing liability and damages, setting reserves, managing litigation with counsel, negotiating resolutions, communicating exposures, and developing claim resolution strategies. The role requires periodic travel for mediations, trials, and related meetings.

Manages enterprise customer accounts throughout deployment, adoption, value realization, renewal, and retention. Builds success plans, monitors customer health and KPIs, facilitates executive business reviews, resolves escalations, and identifies expansion opportunities. Partners cross-functionally with Sales, Support, Product, Renewals, and Professional Services to improve customer outcomes and scalable success processes.

Build and ship production AI systems for enterprise portfolio and planning workflows. Develop anomaly and signal detection, LLM-powered insight synthesis, natural-language planning rule translation, evaluation frameworks, and MCP tools. Partner with external AI providers initially, then establish internal standards for prompt design, model selection, agent architecture, reliability, and evaluation. Collaborate closely with product, design, and domain engineering teams.

Leads IAM End User Operations, overseeing identity lifecycle management, provisioning, access reviews, authentication, password management, automation, ITSM integration, incident resolution, compliance, and service performance. Manages IAM operations teams, partners with security and technology stakeholders, drives zero-trust and identity governance practices, and develops operational standards, SLAs, KPIs, training, and continuous improvement initiatives.

Own full-cycle enterprise sales across Fortune 500 accounts, from prospecting and executive discovery through negotiation and multimillion-dollar contract close. Build pipeline, develop account and territory plans, lead complex MEDDPICC sales cycles, present AI-driven business cases, and coordinate solution consultants, partners, customer success, and marketing. Co-sell with Microsoft, AWS, systems integrators, and consulting firms while securing net-new logos and transitioning customers for expansion.