Top Tech Jobs & Startup Jobs in New Orleans, LA

Develops and maintains prompts, responses, guidelines, and datasets for generative AI and large language model tools. Leads labeling initiatives with internal teams and third-party firms, trains stakeholders on LLM and dataset best practices, and supports quality assurance and testing. Requires native-level English, bilingual ability in a specified language, specialized domain knowledge, and a college degree or equivalent experience.

Leads end-to-end process improvement and automation projects, including stakeholder discovery, requirements gathering, process mapping, SOP development, system configuration, ETL design, rollout, adoption, and ongoing refinement. The role uses enterprise workflow and automation platforms, provides technical and operational guidance, ensures compliance, identifies improvement opportunities, and mentors junior team members.

Own end-to-end technical onboarding for new customers, including product configuration, permissions, workflows, API integrations, data migration, troubleshooting, and go-live. Manage implementation timelines, milestones, risks, and deliverables while coordinating with customers and internal Sales, Customer Success, Product, Support, and Engineering teams. Contribute to onboarding documentation and playbooks.

The Senior Consultant, Decision Support analyzes financial performance, identifies margin improvement opportunities, develops comparative methodologies and monitoring tools, and recommends actionable strategies. The role partners with CFOs and operational leaders to investigate root causes, support decision-making, monitor progress, and sustain improvements across the healthcare ministry.

Provides first-line support for non-technical customer and internal inquiries in a SaaS environment. Responsibilities include managing ticket queues against SLAs, routing and escalating issues, maintaining accurate tagging, applying support playbooks, guiding users on product features, and contributing to FAQs, knowledge-base content, and customer education. The role requires strong written communication, organization, judgment, adaptability, and interest in developing technical support skills.

Build and grow an engaged online community through content, virtual events, member onboarding, and proactive engagement. Monitor community metrics, gather customer feedback, and collaborate with Marketing, Product, and Coaching to improve retention, product adoption, and member experience.

Owns Guidebook’s complete accounting function as a solo Controller, including month-end close, accounts receivable and payable, payroll, cash management, corporate cards, reporting, budgeting, forecasting, tax coordination, insurance administration, and NetSuite ownership. The role also improves and documents processes, strengthens controls, supports audits and diligence, and serves as the primary accounting resource for leadership.

Supports commercial reserving through actuarial research, experience studies, statistical analysis, premium and reserve calculations, valuation, rate filings, reporting, and healthcare analytics. The role validates data, enhances actuarial models, investigates trends, supports regulatory submissions and enterprise risk management, and provides analytical support to internal business partners. Candidates need a degree, actuarial experience, and at least three exams toward the ASA designation, with alternatives considered for additional experience or exams.

Leads analytics, reporting, data modeling, automation, AI-agent development, and quality assurance for revenue cycle operations. Creates Power BI and Excel reports, analyzes complex healthcare and operational datasets, develops scalable warehouse models, and delivers actionable insights to leadership. Uses SQL, cloud data platforms, Git, Python, and AI-assisted tools to improve reporting efficiency, accuracy, and decision support.

Own strategic SaaS client relationships from onboarding through renewal, driving retention, adoption, value realization, and expansion. Lead executive business reviews, uncover client needs, manage contracts and customer projects, translate business requirements into technical solutions, mitigate risks, provide training, and coordinate issue resolution. The role requires strong analytical, communication, project-management, and relationship-building skills, plus experience in CPG foodservice or food-away-from-home manufacturing. Trade promotion and ERP, TPM, or BI experience are preferred.