Top Tech Jobs & Startup Jobs in New Orleans, LA

Leads and scales the MSP/MSSP engineering team responsible for multi-tenant SaaS platform capabilities, including account hierarchies, tenant isolation, delegated administration, dashboards, licensing, and white-labeling. Oversees architecture, engineering quality, roadmap execution, partner support, hiring, mentoring, and team development. Collaborates with Product, Partnerships, Customer Success, Sales, Finance, and engineering leadership while balancing strategic delivery with operational needs.

Supports pre-sales opportunities by translating customer requirements into technical solutions, leading demos and technical evaluations, designing permission schemas and proofs of concept, troubleshooting demonstrations, and collaborating with account executives, product, and engineering teams. The role requires backend programming, database, cloud, Kubernetes, API integration, and architecture expertise, plus strong customer communication. Travel is typically 3 to 4 days per month for customer visits and team offsites.

Drive enterprise sales growth for Blackbaud’s K-12 software, services, and training solutions. Identify and penetrate new accounts, manage complex consultative sales cycles, exceed revenue objectives, cultivate existing relationships, coordinate internal resources, develop proposals and demonstrations, maintain pipeline forecasts, and establish trusted executive-level relationships within customer organizations.

Serve as the primary customer contact by answering product questions, diagnosing and troubleshooting issues, identifying bugs, supporting workflow and EHR integration concerns, and communicating through phone, email, and in-app messaging. Collaborate with Customer Success, Billing, Product, Engineering, and Sales teams to resolve problems and surface recurring customer needs. Provide proactive, high-quality customer service in a fast-paced environment.

Senior Commercial Counsel will lead drafting, review, and negotiation of complex customer-facing SaaS, software, vendor, procurement, and partner agreements. The role advises Sales, Procurement, Finance, Security, Privacy, Product, and other teams on commercial, privacy, intellectual property, security, liability, indemnification, and regulatory risks. Responsibilities include managing matters through execution, improving contract templates and playbooks, documenting risk decisions, and streamlining legal processes. This senior individual contributor works independently within a lean legal team and reports to the Chief Legal Officer.

Own and grow a portfolio of major law firm accounts, driving retention, renewals, expansions, and strategic relationships with senior legal stakeholders. Lead complex negotiations, coordinate cross-functional account teams, identify competitive risks, and advise sales leadership on segment strategy. Represent the company at industry events, build executive networks, mentor Account Executives, and contribute to strategic initiatives. The role requires enterprise SaaS sales expertise, legal technology knowledge, technical fluency in AI and databases, executive presence, and regular travel.

Leads and scales an enterprise account management team overseeing partner relationships and managed services delivery. Sets strategic vision, operational standards, KPIs, budgets, and profitability targets; drives retention, renewals, account expansion, and partner satisfaction. Oversees portfolio health, escalations, executive reviews, governance, and corrective actions while recruiting, coaching, and developing distributed teams. Partners cross-functionally on service delivery, forecasting, contract renewals, resource optimization, and strategic growth initiatives.

Leads Ensono’s North America base sales organization, owning regional growth strategy, executive client relationships, renewals, expansions, forecasting, pipeline management, complex negotiations, and revenue retention. Develops sales leaders and scalable operating models while partnering with delivery, operations, and solutions teams to improve client outcomes and lifetime value across managed services and hybrid IT accounts.

Leads the ShareFile Public Sector Inside Sales team focused on State, Local Government, and Education accounts. Responsibilities include coaching sellers, managing pipeline and forecasts, driving new and expansion revenue, navigating government procurement and compliance requirements, developing partner relationships, improving CRM discipline, and collaborating with product, marketing, customer success, legal, finance, and security teams. The role also shapes SLED growth strategy, recruits sales talent, and develops strategic account management capabilities.

Lead the technical direction and delivery of three customer-facing threat intelligence products. Manage a team of senior engineers, own architecture and roadmaps, operate Laravel, Python, and data pipeline services in the cloud, and ensure production reliability through on-call, incident response, and post-incident improvements. Partner with Product Management on quarterly commitments, technical prioritization, team development, and cross-functional architecture decisions.

Lead end-to-end implementations of investigative case management SaaS solutions, serving as the primary customer contact from contract signing through launch and early adoption. Responsibilities include project management, requirements gathering, product configuration, integrations, data migration, user training, risk management, stakeholder communication, and post-launch improvement. The role collaborates with Product, Engineering, and Support while analyzing customer outcomes and refining scalable implementation processes.