Top Tech Jobs & Startup Jobs in New Orleans, LA

Lead business analysis for billing and accounts receivable systems, gather and document requirements, design solutions, coordinate cross-functional teams, support UAT and hypercare, and deliver enhancements across the SDLC using Agile practices.

Design and deliver custom AI-driven legal workflows, implement and scale post-sales solutions, define KPIs and success metrics, inform product strategy, partner with Customer Success to demonstrate ROI, and maintain objective, ethics-compliant processes and playbooks for plaintiff law firms.

Lead ServiceNow implementations for enterprise customers: design, develop, integrate, and maintain scalable ServiceNow solutions (ITOM, Discovery, Service Mapping, AIOps). Build custom scripts and integrations, troubleshoot, participate in SCRUM, and work directly with customers to deliver projects on time.

As a Fullstack Engineer, you'll design, build, and operate web applications, collaborating with product teams and mentoring peers while ensuring best practices in coding and system architecture.

Lead product analytics for a B2B SaaS product: define metrics and measurement frameworks, analyze user behavior and product performance, build self-service dashboards, partner cross-functionally to link usage to business outcomes, and translate data into strategic recommendations for product roadmap and GTM decisions.

Drive high-volume outbound re-engagement of paid-in-full merchants to generate new funding opportunities. Use CRM (Salesforce) and auto-dialer tools, analyze performance metrics, mentor junior reps, collaborate with cross-functional teams, pilot beta technologies, and meet strict activity, conversion, and quota targets.

Manage a portfolio of customers to drive product adoption, satisfaction, retention, and expansion. Build relationships, identify risks, collaborate cross-functionally, maintain data and documentation, own customer workflows, and contribute to process improvements.

Lead a fully remote team of 25+ Medicare telesales agents to convert high-volume inbound calls into enrollments across Medicare Advantage, Supplement, Part D, vision, and dental products. Provide real-time coaching, monitor conversion and talk-time metrics, manage scheduling across 8am–8pm EST, ensure CMS compliance, partner with Quality/Compliance/WFM, and drive performance during Annual Enrollment Period (AEP).

Senior full-stack engineer responsible for designing, building, and shipping customer-impacting features across a Node/TypeScript/React codebase. Use AI tools in development, own production services (deployments, monitoring, on-call), debug distributed systems, improve engineering practices, mentor teammates, and influence technical direction within a product pod.

Lead and grow strategic partnerships with global systems integrators and audit firms to embed Drata, drive partner-sourced revenue, onboard and enable partners, measure program effectiveness, and collaborate cross-functionally with sales, BD, and executive teams.