Top Tech Jobs & Startup Jobs in New Orleans, LA

Manage inbound client relationships and qualification, conduct discovery calls, coordinate technical consultations, maintain pipeline in Zoho CRM, manage proposals and contracts, support retainer growth and renewals, liaise with technical teams, and drive client retention and upsell opportunities in a remote, relationship-focused role.

Manage employee leave, workers' compensation, and accommodations. Track cases, coordinate with third-party administrators and internal partners, ensure regulatory compliance, maintain records, educate managers/employees, and support absence reporting and audits.

Design, build, test, and maintain full-stack web applications using JavaScript/TypeScript (React or Angular, Node.js). Create RESTful APIs, implement responsive and accessible UIs, work with relational/NoSQL databases, contribute to CI/CD and GitHub workflows, and mentor junior engineers in an Agile environment.

Design and implement migration of SDLC, release, security, and operational processes to the ServiceNow platform. Architect hybrid cloud/on-prem integrations, develop and roll out solutions (including ServiceNow SPM and APIs), produce documentation, train staff, and evaluate vendor offerings to enhance platform capabilities supporting federal/public sector clients.

The Senior Business Analyst will coordinate with federal partners for onboarding, engage in requirements gathering, and prepare executive briefings while managing operational readiness activities and stakeholder communication.

Senior client-facing leader building and running an entertainment tax incentives advisory practice. Advise studios and producers on location, structure, and eligibility; manage applications, audits, and compliance; develop revenue-generating services; lead a team; partner with sales, payroll, product, and government stakeholders; and represent the company at industry and legislative forums.

Perform enhanced due diligence (EDD) and customer due diligence (CDD) reviews for higher‑risk customers across business lines. Conduct open‑source research, analyze transactional and ownership data, prepare clear customer narratives, identify and escalate red flags, and support ad‑hoc projects, audit readiness, and investigations as needed to meet BSA/AML regulatory requirements.

Lead Sage X3 ERP implementation projects as the primary client-facing project manager. Manage project plans, schedules, budgets, resources, risks, and stakeholder communication to ensure on-time, on-budget delivery. Facilitate status meetings, resolve issues, handle change requests, and support continuous improvement and client relationship growth. Travel approximately 20% within the U.S.

Lead end-to-end CRM implementations using Creatio and other enterprise CRM platforms: gather requirements, map processes, configure native tools, manage scope/budget, run UAT, train users, and ensure adoption and ongoing client support.

Support planning, coordination, and delivery of small projects and PMO workstreams. Track deliverables, budgets, schedules, and documentation; prepare reports and dashboards; manage stakeholder communications, risks, and change requests; support process improvements and PMO tool data accuracy.

Oversee state insurance filing activities to ensure product regulatory compliance. Review state requirements, draft and revise policy forms, manage filings (SERFF and others), coordinate with cross-functional teams, serve as regulator liaison, maintain filing documentation and governance, support audits and market conduct exams, and ensure systems accurately reflect filing status to enable timely approvals and minimize regulatory risk.

Lead forecasting, capacity planning, and workforce insights for customer experience operations. Build and backtest forecasting models, maintain dashboards (Tableau, Databricks, Five9, Verint, Excel), manage vendor forecasts, perform scenario modeling, and deliver executive recommendations to align staffing with service and cost goals.

Lead commercial strategy and lifecycle for GFiber's B2B connectivity portfolio. Define enterprise connectivity roadmaps, pricing, SLAs, and GTM for SMB and Enterprise clients. Drive revenue, margin optimization, sales enablement, and operational fulfillment for high-capacity networking solutions, collaborating with Sales, Engineering, and Operations.

Provide technical pre-sales support and solution design for commercial telecom clients: conduct discovery, architect internet/networking solutions (DIA, fiber, wireless, SD‑WAN), lead demos/POCs, produce BOMs/SOWs, train sales, and ensure smooth handoff to implementation teams.

Use AI and Zendesk analytics to identify support trends and root causes, coordinate with Product/Engineering, monitor reviews, manage international partner communications, and maintain troubleshooting guides and help content to improve customer experience and operational processes.