Mid-level ServiceNow System Engineer

Posted 2 Hours Ago
Be an Early Applicant
Hiring Remotely in US
Remote
92K-167K Annually
Senior level
Information Technology • Software
The Role
Design and implement migration of SDLC, release, security, and operational processes to the ServiceNow platform. Architect hybrid cloud/on-prem integrations, develop and roll out solutions (including ServiceNow SPM and APIs), produce documentation, train staff, and evaluate vendor offerings to enhance platform capabilities supporting federal/public sector clients.
Summary Generated by Built In

The Health and Services Operation of Leidos is seeking a Mid-level ServiceNow System Engineer to work either full-time remotely or onsite full-time supporting our client in Bethesda, MD.

The System Engineer will develop plans and technical approaches for and implement transitioning multiple organizational processes, including but not limited to all aspects of Software Development Lifecycle, Release Management, Operational maintenance and support, Security and Audit support from the current set of tools to the ServiceNow platform.

Candidates MUST:

  • US Citizen or Green Card holder with the ability to obtain and maintain HHS Public Trust clearance

  • Be currently located in the UNITED STATES for the CURRENT three consecutive years

PRIMARY RESPONSIBILITIES

  • Plan, design, and pilot transitioning existing solutions supporting SDLC, security, and operational processes from the current toolset to the cloud-based ServiceNow platform.

  • Establish technical foundation, design, and reference implementations for developing hybrid solutions utilizing cloud-based and on-premises tools and components to meet the organization’s and/or project needs.

  • Perform hands-on development and coordinate rollout of new and updated solutions, processes, and capabilities across the organization, including preparing documentation and conducting staff training.

  • Evaluate newly available offerings from vendors to identify, evaluate, pilot, and implement additional capabilities benefiting the organization's needs and goals. 

QUALIFICATIONS

  • Bachelor’s degree, or higher, and a minimum of 5 years of experience in System Engineering, Computer Science, Information Systems, or other related fields.

  • Minimum 3 years’ experience with ServiceNow setup and administration, including a minimum of 1 year of hands-on experience with ServiceNow SPM and the platform API.

  • A combination of technical knowledge and soft skills to introduce, design, implement, and support solutions for existing and new processes using the ServiceNow platform for Federal or other public sector organizations.

  • Deep technical knowledge of ServiceNow SPM application, including proven hands-on experience developing solutions using a combination of the platform's native capabilities and custom development to drive and support complex organizational processes.

  • Experience implementing hybrid solutions using cloud-based ServiceNow platform and on-premise data stores, tools, and systems using ServiceNow API, choosing strengths and capabilities of each component to deliver solutions in a time- and cost-efficient manner.

  • Knowledge and understanding of project management and configuration management processes, procedures, and principles for a large software development organization.

  • Demonstrated ability to operate within a systems engineering or configuration management team supporting 10+ divisions and teams within an organization.

PREFERRED QUALIFICATIONS

  • Understanding of fundamental principles, capabilities, and risks of AI-based services and tools, as well as prior experience extending existing solutions or developing new solutions taking advantage of AI capabilities, is a plus.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:June 23, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $92,300.00 - $166,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Skills Required

  • US Citizen or Green Card holder with the ability to obtain and maintain HHS Public Trust clearance
  • Currently located in the United States for the current three consecutive years
  • Bachelor's degree or higher and a minimum of 5 years of experience in System Engineering, Computer Science, Information Systems, or related fields
  • Minimum 3 years experience with ServiceNow setup and administration, including minimum 1 year hands-on experience with ServiceNow SPM and the platform API
  • Ability to introduce, design, implement, and support solutions on the ServiceNow platform for federal or public sector organizations
  • Deep technical knowledge of ServiceNow SPM, with hands-on development using native capabilities and custom development
  • Experience implementing hybrid solutions integrating cloud-based ServiceNow and on-premise data stores using ServiceNow API
  • Knowledge of project management and configuration management processes and principles for large software development organizations
  • Demonstrated ability to operate within a systems engineering or configuration management team supporting 10+ divisions
  • Understanding of AI-based services and experience extending or developing solutions leveraging AI capabilities

Leidos Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
  • Retirement Support Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.

Leidos Insights

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The Company
Alexandria, VA
27,104 Employees
Year Founded: 1969

What We Do

We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.

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