Top Tech Jobs & Startup Jobs in New Orleans, LA

Provide application support for MIP Accounting to clerks, accountants, CFOs and HR/payroll staff via ticketing, phone, web and chat. Troubleshoot errors, replicate issues, provide how-to guidance, create knowledge base content, and escalate or collaborate on resolutions.

Lead enterprise data architecture, migrations, and data services; define standards and roadmaps; oversee complex ETL and third-party integrations; deliver analytics, BI dashboards, and commercialization of AI analytics offerings; build the Data Strategy & Services organization and ensure continuity for legacy clients while partnering across Product, Engineering, Sales, and Customer Success.

Lead product strategy and execution for an ERP platform serving agribusiness; manage full product lifecycle, define vision and KPIs, mentor product managers, collaborate with engineering/UX/QA/sales/marketing, drive integrations and app initiatives, and support go-to-market efforts informed by customer insights and data.

Prepare, file, and follow up on FHA mortgage insurance claims (Part A/B, CWCOT, Pre-Foreclosure Sale) accurately and on time. Maintain claim files and system documentation, submit claims for quality review, finalize submissions, and pursue agency payments. Apply knowledge of default servicing, foreclosure, bankruptcy, loss mitigation, and investor/agency guidelines while meeting deadlines and collaborating with internal and external stakeholders.

Lead planning and execution of Executive Advisory Boards, Customer Collaboratives, and executive engagement initiatives. Coordinate logistics, member recruitment, executive communications, meeting production, capture outcomes, track KPIs, and translate customer insights into cross-functional actions to drive advocacy and business outcomes.

Analyze financial data, prepare reports, assist with month-end close and reconciliations, ensure GAAP compliance and internal controls, and support budgeting, forecasting, and process improvements.

Design, build, and maintain production CI/CD pipelines and cloud infrastructure to deploy and operate machine learning models at enterprise scale. Implement IaC, containerized workloads, monitoring, and automation in AWS (SageMaker emphasis), collaborate with cross-functional teams, and mentor junior engineers to improve platform reliability and operational maturity.

Design, build, and maintain Tableau dashboards and interactive reports; translate stakeholder questions into visual analytics; model and prepare data (SQL); validate and troubleshoot reporting; recommend visualization improvements; partner across teams to advance embedded analytics.

Implement and configure financial ERP software for public-sector customers, lead system demonstrations and reviews, maintain subject-matter expertise, manage project tasks and communications, build customer relationships, work independently and with project teams, and travel up to 25% for customer training.

Lead presales discovery, architecture, and solution design for digital and cloud services. Drive technical opportunity leadership, craft proposals and SOWs, run workshops, engage executives, coordinate delivery, evangelize technologies, mentor presales teams, and support partner GTM to achieve account revenue and technical wins.

Analyze and reconcile asset and licensing data from multiple sources to support software sales and enterprise agreements. Produce MACD reports, identify data discrepancies, recommend clean-up actions, audit service contract exports, and deliver customer-facing insights to improve install base accuracy and prepare for license true-forwards.

Design, implement, and support enterprise collaboration and contact center solutions (Cisco, WebEx, Teams, Zoom). Lead architecture, configuration, testing, documentation, E911, QoS, gateways, automation/scripting, customer engagements, mentoring, and pre-sales support.

Designs, implements, and supports high-availability network infrastructure using telecom engineering principles. Troubleshoots outages, optimizes performance, manages capacity forecasting, coordinates projects and escalations, mentors junior staff, and produces operational reports and documentation.

Create, edit, publish, and maintain technical documentation and training materials. Manage content repositories (SharePoint, Confluence), enforce documentation standards, collaborate with SMEs, develop templates/workflows, and keep documentation aligned with production and lab network infrastructure.

Define and govern cloud platform architecture, select and design infrastructure and shared services, enable delivery teams with roadmaps and runways, ensure security, resiliency, and operational standards, and provide lifecycle governance and guidance across enterprise cloud platforms.