Top Tech Jobs & Startup Jobs in New Orleans, LA

Own FP&A processes including monthly financial reporting, cash forecasting, long-range planning, annual budgeting, financial modeling, and ad hoc analysis. Improve reporting and finance workflows through advanced Excel and AI productivity tools. Partner with cross-functional teams and executives to provide actionable insights, support strategic initiatives, and align operational plans with financial goals.

Lead post-sale success for a portfolio of enterprise customers: drive adoption, retention, and expansion; own account health and renewals; engage executives; orchestrate AE/TAM/Product/Support; run EBRs; surface expansion opportunities; and shape CS playbooks as a founding team member.

Lead 0->1 B2B growth by designing scrappy, data-driven distribution plays and high-velocity experiments across acquisition, activation, and retention. Own the AEO narrative, run creative growth hacks (benchmarking tools, scraping, competitor analysis), operationalize founder-led thought leadership, build the growth tooling stack, and measure attribution to drive lead quality and conversions.

Lead product and brand design on a freelance basis: produce developer-ready UX/UI in Figma, build and maintain design systems, craft intuitive user flows, conduct design research, collaborate with PMs and developers, and ensure on-brand visual assets across product and marketing.

Designs and deploys AI assistants, copilots, custom agents, and end-to-end workflow automations across business functions. Builds integrations between AI platforms and enterprise systems using APIs, middleware, and serverless architectures. Develops prompt, RAG, and agentic solutions while measuring ROI and adoption. Partners with IT Operations and Security on governance, privacy, compliance, and secure deployment. Documents solutions, trains teams, and continuously improves automations based on usage and feedback.

Manages a mid-market and enterprise customer portfolio, building strategic relationships, guiding onboarding, driving product adoption, reducing churn, and supporting renewals and expansion. The role includes analyzing account metrics, leading escalations, developing success plans, collaborating cross-functionally, and using tools such as Salesforce, Planhat, Claude, Gong, and AI assistants to identify risks and opportunities.

Perform outbound B2B cold calls to qualify leads and set demo appointments for Account Executives. Follow and adapt outreach scripts, log activity in the CRM, and collaborate with Sales and Marketing to improve outreach. Work EST hours remotely, meet quotas, and support expansion into multiple international markets.

Perform outbound B2B cold calls to qualify leads and set demo appointments, follow and adapt outreach scripts, log activity in CRM, and collaborate with Sales and Marketing to improve outreach and lead quality.

Lead onboarding for new clients in the tree care and landscaping vertical: configure systems, migrate data, run integrations, train users, monitor payments, identify upsell opportunities, update knowledge bases, and collaborate with Sales, Product, and Developers to ensure successful platform adoption.

Lead end-to-end project management for Customer Success Operations, coordinating cross-functional teams, managing risks, schedules, budgets, and operational readiness for product launches and process improvements. Maintain dashboards, drive process optimization, and support Operational Excellence by defining business cases and measuring return on value.

Lead the software platform product for predictive maintenance and PCM. Own roadmap, market research, lifecycle from conception to launch, stakeholder alignment, and integration with hardware and industrial systems. Translate technical analyses (oil quality, vibration, energy) into development specifications, support sales and customer teams, and ensure regulatory compliance and continuous product improvement.

Design, build, and optimize scalable cloud and web software with focus on infrastructure, performance, and hardware integration for IoT devices. Collaborate with hardware teams to ensure connectivity and high availability, implement new features, and improve system efficiency.

Design user-centered, functional, and visually appealing interfaces for digital products. Conduct user research, create personas and journey maps, collaborate with product managers and engineers, iterate based on feedback, and ensure designs are implemented accurately and efficiently.

Own end-to-end enterprise sales for public-sector customers: build pipeline, run structured discovery, multi-thread deals, navigate procurement and political processes, develop close plans, and codify a repeatable go-to-market motion alongside the CEO. Use AI to accelerate research and proposal work.

Own customer implementations from kickoff through go-live and adoption. Define scope, priorities, owners, risks, and success measures for ambiguous engagements; build trust with government stakeholders; understand permitting workflows and configure the product to each municipality’s needs. Lead training, manage concurrent implementations, develop runbooks and migration standards, and create a repeatable implementation program that delivers measurable permitting outcomes.

Provide Tier 2 technical support for SolarWinds monitoring and infrastructure products: troubleshoot escalated cases across network, system, security, and database environments; collaborate with Tier 3 and engineering on bugs and workarounds; create documentation and knowledge base articles; mentor Tier 1; and guide customers on configuration, integrations, and best practices to improve product reliability and satisfaction.

Provide advanced Tier 2 technical support for SolarWinds monitoring and infrastructure software: troubleshoot escalated cases across network, system, security, and database environments; partner with engineering; create documentation and KB articles; mentor Tier 1; and advise customers on configuration, integrations, and best practices to ensure long-term success.