Top Tech Jobs & Startup Jobs in New Orleans, LA

Own product features and initiatives from discovery through evaluation. Gather customer feedback, analyze usage data, define requirements, manage the backlog, and collaborate with Design, Engineering, and QA to deliver quality B2B eCommerce features. Use AI tools to improve research, ideation, documentation, and execution while contributing to product vision and roadmap decisions.

The HRBP Director partners with engineering leadership to develop and execute people strategies. Responsibilities include talent management, succession planning, organizational development, employee relations, compliance, performance coaching, training, workforce analytics, diversity and inclusion, and change management. The role advises leaders, drives HR initiatives, uses people data for decision-making, and collaborates with compensation, benefits, learning, and HR operations teams.

Own the AI product roadmap for document extraction, including prioritization, accuracy metrics, model and vendor decisions, capacity planning, tax-year releases, and correction workflows. Partner with AI, engineering, product, UX, QA, tax, finance, sales, and client success teams to define requirements, evaluate model performance, manage costs and latency, and deliver filing-grade structured data.

Manages onboarding, engagement, retention, and issue resolution for existing clients. Provides white-glove support, conducts quarterly business reviews, monitors client activity, documents interactions in Salesforce, and represents customer feedback internally. Coordinates with sales, logistics, product, laboratory, and other cross-functional teams to deliver kits, resolve issues, manage timelines, and support client adoption and utilization.

Administers internal business applications, including user access, security, configuration, permissions, troubleshooting, and vendor coordination. Supports AI platform rollouts through training, documentation, usage guidelines, and adoption initiatives. Partners with IT, development teams, and stakeholders on application updates, change management, releases, patches, and process documentation. Provides end-user support, mentoring, and training while promoting data integrity, security, and effective application usage.

Drives B2B sales growth across commercial parking, hospitality, and hotel self-parking verticals. Responsibilities include prospecting, cold outreach, relationship building, consultative solution selling, industry engagement, pipeline management in Salesforce, quota attainment, objection handling, and handoffs to operations. The role requires frequent in-person site visits and extensive regional travel while partnering with marketing and operations to support customer acquisition and implementation.

Build and maintain data pipelines, SQL queries, data models, database structures, and centralized data warehouse capabilities. Clean and validate data, develop reporting datasets and solutions, support KPI tracking and historical analysis, and collaborate with Finance and Revenue Operations. Investigate data gaps, troubleshoot integrations, and independently deliver reliable technical solutions.

Serves as the President’s strategic right hand, managing daily priorities, inbox and Slack communications, calendar, meeting follow-ups, executive onboarding, travel logistics, board preparation, and cross-functional coordination. The role requires strong judgment, discretion, organization, project management, data analysis, presentation skills, and the ability to create structure in a fast-growing, ambiguous environment while providing candid executive support.

Provides remote help desk support to IRS Criminal Investigation staff and customers nationwide and internationally. Responsibilities include managing user accounts, installing hardware and software, troubleshooting desktop and application issues, responding through phone, email, chat, and ticket queues, testing software deployments, documenting resolutions, and escalating unresolved issues. The role requires strong customer service, multitasking, remote-work capability, and familiarity with ServiceNow or similar ticketing systems.

Designs scalable business and client-specific solutions by analyzing financial data, evaluating technology ecosystems, and aligning solutions with organizational strategy. Partners with sales, technical, practice, and delivery teams to develop solution strategies, negotiate with stakeholders, support implementation, and ensure alignment with budgets, timelines, regulations, and customer expectations. The role also drives innovation, continuous improvement, and data-informed decision-making across a global, matrixed organization.