Top Tech Jobs & Startup Jobs in New Orleans, LA

Serves as the first point of contact for customers, responding to inquiries through phone, email, and live chat. Builds customer relationships, resolves issues, answers product questions, provides recommendations, records feedback, and supports customer satisfaction. The role also involves upselling and cross-selling products and services while independently managing multiple customer interactions in an organized and professional manner.

Handles accounts receivable billing, including tracking outstanding balances, calculating and issuing invoices, processing payments, updating accounting records, sending payment reminders, and resolving billing questions. Ensures billing data accuracy, maintains confidentiality, prepares customer statements, and reports billing activity to management. Requires strong math, organization, communication, computer, and Microsoft Excel skills, with billing or general accounting experience preferred.

Maintains and organizes physical and electronic records, ensures compliance with data protection requirements, prepares reports, coordinates accurate record-keeping across departments, and conducts regular audits. The role requires attention to detail, organizational and data-entry skills, familiarity with record management systems, communication abilities, and a high school diploma or equivalent.

Own end-to-end B2B software implementations from kickoff through go-live. Gather requirements, translate them into technical configurations, optimize AI prompts and workflows, coordinate testing, troubleshoot integrations, train clients, support launches, and transition customers to post-launch teams. The role requires cross-functional collaboration with Sales, Customer Success, Product, and Engineering while managing multiple implementations and occasional client-site travel.

Supports R&D and Engineering operations through KPI reporting, data quality audits, process improvement, project coordination, and operational analytics. Identifies and implements practical AI and automation use cases, including AI agents and workflows, while improving reliability through testing, context management, human review, and governance. Partners with technical and business stakeholders to deliver measurable efficiency gains, document processes, support system integrations, and provide training and reporting to leadership.

Provides employee relations consultation to managers and employees, conducts fair and timely HR investigations, advises on conflict resolution and disciplinary actions, and interprets employment policies and laws. Partners with operational management, HR business partners, labor relations, legal teams, and other subject matter experts to resolve complex cases, mitigate compliance risks, and monitor employee relations trends. Administers case management systems and supports performance management, employee communications, and collective bargaining agreement provisions.

Join Welo Data’s Hungarian contributor network for flexible, remote AI data projects. Depending on project needs, contributors may annotate text, images, or audio; evaluate search results, advertisements, or chatbot responses; create and test prompts for large language models; and assess cultural and linguistic accuracy. Projects vary from several days to weeks, with scope, timelines, and compensation provided before participation.

Freelance remote Malay linguists and copy editors will translate, copy-edit, and perform machine translation post-editing from English to Malay across marketing, UI, product, support, informational, and legal content. The role requires high-quality, deadline-driven delivery of 5,000+ words weekly, CAT tool proficiency, strong communication, responsiveness, and openness to feedback.

Coordinates internal teams, vendors, resources, budgets, schedules, and project scope to ensure projects are delivered on time and within budget. Develops project plans, tracks progress and performance, manages changes, verifies outcomes, and escalates issues to management.

Handles incoming calls, screens and routes inquiries, schedules and confirms appointments, captures messages and leads, answers routine questions, performs data entry, and updates client databases and communication logs remotely.

Coordinates and monitors supply chain operations, personnel, processes, and distribution activities. Ensures effective use of premises, assets, and communication channels while using logistics IT to optimize procedures. The role requires accurate record-keeping, strong organization and communication skills, deadline management, and a customer-oriented approach.

Leads and develops the Customer Success organization across implementation, adoption, customer health, retention, renewals, and expansion. Establishes scalable processes, KPIs, operating rhythms, and accountability while managing complex customer situations and cross-functional partnerships. Coaches Customer Success and implementation teams, uses Salesforce and analytics to guide decisions, and leads organizational, process, and technology change.

Build product-level P&L reporting, cost allocation methodologies, financial models, dashboards, and ROI analyses. Partner with Finance, Accounting, Product, and Data teams on budgeting, forecasting, variance analysis, product usage metrics, and investment decisions. Establish standardized reporting rhythms and translate ambiguous business questions into actionable recommendations for senior stakeholders.

Supports Azure-based data pipelines, warehouses, ETL/ELT processes, SQL queries, data quality checks, and Power BI datasets and reports. Assists with Azure Data Factory maintenance, troubleshooting pipeline failures, integrating data from databases and business applications, documenting data assets, and responding to reporting support requests. Collaborates with senior engineers and stakeholders while developing foundational data engineering and business intelligence skills in a regulated manufacturing environment.

Lead end-to-end client AI transformation engagements: discover and frame executive problems, design and build production-credible PoAs (data pipelines, integrations, LLM/RAG apps) within 2–3 weeks, present to executives, hand off to delivery, mentor junior FDEs, and convert PoAs into full engagements.

Design end-to-end AI builder experiences that enable technical and non-technical customers to create, evaluate, and deploy AI agents and workflows. Conduct user research, simplify complex AI and business logic, prototype with AI-native tools, collaborate with product and engineering teams, and advocate for high-quality, intuitive product design.