Top Tech Jobs & Startup Jobs in New Orleans, LA

Lead a Service Desk team supporting external financial clients; manage daily support operations, escalations, SLAs, and client communications; partner with engineering on incidents and continuous improvement; provide hands-on technical leadership across monitoring, integration, and database tools.

Lead go-to-market execution for product releases: coordinate launches, craft messaging and enablement, synthesize market and customer insights, support sales enablement, and partner with Product, Design, Research, Sales, and Marketing to deliver clear, audience-specific product narratives.

Perform 24x7 security monitoring, triage, analysis, and incident response for cyber threats using SIEM/EDR/SOAR tooling. Manage incident lifecycle (containment, eradication, recovery), document findings, escalate high-risk events, tune use cases and playbooks, and collaborate with internal and external teams to improve detection and response.

Senior backend-focused engineer to provide technical leadership across backend, APIs, and data pipelines. Collaborate with product, design, and stakeholders, author documentation, and drive engineering best practices on a distributed remote team building scalable energy software.

Monitor and analyze product and advertising KPIs, integrate data from multiple sources, build and optimize weekly/monthly marketing reports, run A/B test analyses, create campaign summary reports, and provide actionable recommendations to improve campaign performance.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.

Provide broad in-house legal support for a fast-growing fintech: commercial contracting, regulatory and compliance advice, employment and corporate governance support, manage outside counsel, and partner cross-functionally to translate legal risk into practical business guidance.

Lead end-to-end development of AI-powered features and shared AI services, own product loop from discovery to production, design data and system architecture, create reusable tooling and guardrails, mentor engineers, and ensure secure handling of sensitive school and family data.

Lead and develop an inside sales team focused on activity, conversion, and retention. Drive sales strategy, coaching, training, performance metrics, client relationships, and revenue growth (MRR, ASP, churn).

Serve as trusted advisor to onboard and drive adoption for a portfolio of Mid‑Market/Enterprise SaaS customers. Manage renewals, monitor customer health, resolve issues with product and support teams, provide best‑practice recommendations, run regular meetings, and mitigate churn. Fully remote (US) role; travel may be required.

Own the end-to-end data lifecycle for a device intelligence platform: define data collection instrumentation, manage ingestion/storage/processing, and drive analytics, API, and dashboard experiences. Prioritize roadmap across JS Agent, Server APIs, Dashboard, and MCP; run planning, write PRDs, manage migrations, and coordinate launches and customer enablement.

Lead discovery and design workshops to translate business requirements into Dynamics 365 SCM solutions. Configure procurement, inventory, WMS, production, planning and transportation modules; document requirements, functional specs, and test scripts; coordinate with developers and Power Platform specialists; support go-live, hypercare, and enable client teams.

Lead a data science team focused on credit risk modeling: design, develop, deploy, and manage production machine learning models. Partner cross-functionally to improve data sources, modeling methodology, risk management, and team capabilities.