Top Tech Jobs & Startup Jobs in New Orleans, LA

Retains existing policyholders by answering coverage and premium questions, explaining policy benefits, handling policy maintenance, collecting delinquent payments, and making outbound calls. The role requires strong telephone, written, and verbal communication skills, accurate recordkeeping, discretion, independent judgment, and basic Microsoft Office proficiency. This is a remote, part-time position with potential production incentives and a Spanish-language pay differential.

Handles inbound and outbound policyholder calls to retain, resell, and recover life insurance policies. Explains coverage and premiums, recommends policy adjustments, collects delinquent payments, updates records, and follows up on solutions. The role requires empathetic communication, accurate documentation, independent judgment, and achievement of contact center KPIs. AM and PM shifts include different cancellation, recovery, payment collection, and written communication responsibilities.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Leads Deal Desk within Strategic Finance, owning revenue adjustments, deal economics, approval structures, financial modeling, accruals, cash-flow monitoring, and performance analysis for standard and complex commercial agreements. Partners with GTM, Finance, and senior leadership, presents recommendations, maintains approval governance, and manages a Senior Analyst. Requires strong judgment, revenue recognition knowledge, commercial finance expertise, and executive communication skills.

Leads enterprise data security and information governance by building data intake, catalog, marketplace, classification, lineage, and access-control programs. Translates privacy and security requirements into technical controls, self-service workflows, and governance documentation. Partners with Legal, InfoSec, engineering, product, and data teams to support compliant data use, AI/ML initiatives, and regulatory requirements including HIPAA, GDPR, and CCPA. Measures adoption, turnaround times, and governance maturity across a global SaaS organization.

Leads multi-hospital healthcare safety and reliability consulting engagements, applying High Reliability Organization principles, Root Cause Analysis, Fair and Just Culture, and psychological safety frameworks. Manages consultant teams, budgets, client relationships, executive coaching, training, analytics, and business development. The role drives system-wide operational improvements, patient safety outcomes, account expansion, and consulting practice development across healthcare organizations.

Leads healthcare safety and reliability consulting engagements by applying High Reliability Organization principles, safety culture practices, Root Cause Analysis, and Communication and Resolution Programs. Analyzes payer, authorization, denial, and behavioral data to identify risks and recommend improvements. Manages project workstreams, timelines, budgets, deliverables, and client relationships while training and coaching patient-facing teams. Supports performance improvement initiatives that reduce clinical errors and strengthen healthcare safety cultures.

Own a US enterprise sales territory focused on landing net-new logos among companies with 1,000–10,000 employees. Build outbound pipeline, run full-cycle deals, lead MEDDPICC-based discovery, collaborate with Solutions Architects on technical evaluations, and engage data and AI executives. The role also contributes customer insights to Product and Marketing, develops segment strategy and sales collateral, and helps build the growing enterprise sales team.

Lead implementation strategy and customer rollouts for major B2B opportunities, partnering with Sales, Account Management, Product, and Engineering. Manage and coach Implementation Managers, oversee deployment milestones, deliver customer training, drive product adoption, remove implementation blockers, and establish scalable onboarding processes. Serve as the senior implementation voice for strategic customers and ensure smooth transitions to Account Management.

Conduct standard workers’ compensation premium audits remotely using mail, phone, and virtual platforms. Review payroll, tax, contractor, and financial records; analyze business operations; apply NCCI, PAAS, and state classification codes; identify exposure gaps; document findings; and prepare audit worksheets. Communicate with policyholders, ensure regulatory compliance, maintain confidentiality, complete audits on schedule, and support improvements to audit technology and procedures.

Conduct comprehensive workers’ compensation premium audits remotely across multiple industries. Review payroll, tax, financial, and contractor records; assess business operations and exposures; apply NCCI, PAAS, and state classification codes; document findings; communicate with policyholders; ensure regulatory compliance; and support audit process improvements and technology adoption.

Build and operate Dragos’s web application, GraphQL and gRPC APIs, and client SDKs. Develop React and TypeScript features, design versioned API contracts, maintain Python, TypeScript, and Go SDKs, and collaborate with Product, Design, and backend engineering. Improve performance, accessibility, observability, security, testing, and code quality while supporting security data at scale.

Plan, deploy, configure, and optimize the Dragos Platform in customer environments, including power plants, substations, manufacturing facilities, and refineries. Collaborate with client teams on network architecture, sensor placement, integrations, upgrades, troubleshooting, and platform monitoring. Provide training, documentation, break/fix support, release walkthroughs, and feedback collection while coordinating with sales, threat intelligence, and threat hunting teams.

Owns end-to-end quote-to-cash and renewal operations in Salesforce CPQ, including deal structuring, pricing governance, approvals, contract validation, order accuracy, and revenue alignment. Partners with Sales, Finance, Legal, Customer Success, and Revenue Operations to protect revenue integrity, reduce errors, support audits, and improve processes, integrations, and automation in a fast-paced SaaS environment.

Manage strategic customer accounts through onboarding, implementation, data feed configuration, stakeholder engagement, reporting, and ongoing success initiatives. Serve as a strategic advisor and escalation point, analyze performance data, advocate for customer needs, improve processes, and coordinate with Sales, Product, Engineering, and Support to drive measurable outcomes.

Owns accounting and finance operations, including accounts receivable, collections, payroll, corporate cards, accounts payable, monthly close, reconciliations, cash forecasting, financial systems, controls, and reporting. The role oversees an external accounting partner, improves financial processes, supports audits and tax compliance, and ensures accurate, scalable operations during company growth.

Designs and deploys AI-powered features and scalable AI/ML services across SaaS products. Responsibilities include translating business problems into AI solutions, integrating large language models, preparing data, evaluating model performance, writing Python, building secure deployment infrastructure, and collaborating with product, data, and cloud operations teams. The role requires production AI/ML experience, scalable data infrastructure expertise, AWS familiarity, and modern DevOps practices.

Own the full enterprise sales cycle for TigerConnect’s clinical collaboration platform across large healthcare systems and IDNs. Develop executive relationships, territory strategies, and high-value pipelines; lead consultative demonstrations, business cases, negotiations, and contract closes. Navigate complex buying committees and partner cross-functionally with internal teams. Forecast opportunities, maintain CRM accuracy, and communicate platform value across clinical, operational, technical, and executive stakeholders.