Top Tech Jobs & Startup Jobs in New Orleans, LA

Develops and supports SharePoint and Microsoft Power Platform solutions across the full SDLC. Responsibilities include requirements gathering, architecture, application and workflow development, dashboard and form creation, SharePoint migrations, testing, deployment, documentation, end-user support, training, and stakeholder presentations. The role integrates SharePoint Online with Power Apps, Power Automate, and Power Pages while mentoring team members and coordinating multiple projects.

Own complex trading-platform escalations from reproduction through permanent resolution. Build production fixes, internal admin tools, automation, and observability improvements using C#/.NET and React. Investigate distributed systems, database state, race conditions, and integrations; participate in on-call and production incident response; lead post-incident reviews; and collaborate with engineering, QA, Cloud Ops, Product, and support stakeholders.

Architect and deploy AI-powered compliance solutions using agentic workflows, Python, Claude, n8n, and MCP. Build automation for alert screening, case narratives, regulatory summaries, EDD reporting, analytics, and audit documentation. Own governance, risk classification, data privacy, audit logging, human oversight, and regulatory controls. Train compliance teams, create reusable runbooks, drive adoption, and measure automation impact across global financial crime and compliance operations.

Support, maintain, troubleshoot, and enhance the SailPoint Identity Security Cloud platform. Responsibilities include resolving Jira tickets and production issues, supporting implementations and upgrades, developing REST API integrations, and optimizing identity governance and access management workflows with internal stakeholders.

Drive revenue growth through technology solution distributors and agent partnerships. Manage partner relationships across onboarding, performance optimization, sales support, and negotiations. Own channel revenue targets and pipeline development, establish partner KPIs, and collaborate with marketing, product, and technical teams on channel campaigns and go-to-market strategies. The role requires enterprise networking knowledge, Salesforce proficiency, data analysis, and strong relationship-building skills.

Drive timely SaaS subscription renewals and expansions by monitoring contract terms, reviewing usage and history, engaging customers, explaining subscription options, and coordinating renewal quotes and ordering documents. Collaborate with Sales, Customer Success, and Accounting to resolve non-routine situations, maintain subscription integrity, and support customer success while managing high-volume workloads and global customer schedules.

Drive national sales and account growth for IT cooling equipment, services, and software. Develop strategic customer relationships, pursue new business, manage channel partners, lead proposals and negotiations, forecast revenue, analyze market trends, and represent the company at industry events. The role requires technical knowledge of HVAC, mission-critical infrastructure, power quality, and data center solutions, along with strong commercial, communication, and relationship-management skills.

Manage inbound customer support tickets, comments, tasks, and emails for key B2B accounts. Resolve standard record retrieval, delivery, billing, and how-to questions within SLAs; identify and escalate technical issues; document tickets and account notes; monitor queue performance; and surface recurring feedback themes. The role also helps build and refine support playbooks and escalation processes in an early-stage SaaS environment.

Lead live online classes on data center technology for approximately 100 adult learners. Prepare and deliver lessons, answer questions, monitor participation, adapt explanations to varied experience levels, and foster an inclusive learning environment. Collaborate with program staff on scheduling, curriculum and material improvements, document feedback, and support smooth program delivery. The role requires data center or comparable infrastructure experience, technical team leadership, strong Japanese instruction skills, and English communication with internal staff.

Own customer value and adoption plans for a B2B SaaS account portfolio. Build relationships with business and technical stakeholders, connect Mixpanel usage to measurable outcomes and ROI, lead enablement and business reviews, monitor account health, identify expansion and renewal opportunities, triage product issues, and advise customers on AI-enabled product workflows. Collaborate with Account Executives, renewal teams, Product, Engineering, and GTM partners to drive adoption and share best practices.