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Lead Revenue Operations strategy and a team spanning data analysis and sales enablement. Own Salesforce, Gong, Clay, forecasting, pipeline infrastructure, capacity planning, sales methodology, quota and compensation plans, board-level reporting, segmentation, productivity frameworks, and tooling decisions. Partner with executive and cross-functional leaders to improve GTM predictability, data integrity, rep productivity, and scalable growth across enterprise, high-velocity, account management, and partnership channels.

Own operational processes, reporting, and programs for Customer Success Management. Translate ambiguous leadership questions into solutions, improve processes end-to-end, partner with Revenue Technology/Analytics, support planning (capacity, segmentation, territory), and drive cross-functional alignment with Sales and Finance to scale CS operations.

Manage strategic logistics customer accounts, driving onboarding, product adoption, value realization, renewals, and account expansion. Lead customer calls and QBRs, analyze customer data, communicate product value, synthesize feedback for product teams, and collaborate with account executives, product, and implementation engineering teams to improve delivery and customer outcomes.

As a Revenue Operations Analyst II, you'll optimize merchant lifecycle processes, manage lead routing, support attribution tracking, and collaborate across teams to enhance lead management efficiency.

Leads architecture, design, development, testing, documentation, and code reviews for scalable Java-based clearing applications in hybrid cloud and Agile environments. Analyzes requirements, ensures security, performance, reliability, audit, and quality standards, supports production issues, and conducts risk analysis. Mentors developers and collaborates with business analysts, architects, product owners, and cross-functional teams. Develops event-driven and distributed solutions using Java, cloud technologies, messaging platforms, databases, DevOps tools, and automated testing frameworks.

Lead complex, cross-functional technical programs from ideation through delivery within the Engineering organization. Manage schedules, risks, metrics, resources, roadblocks, stakeholder alignment, and issue resolution across distributed teams. Establish effective processes, facilitate meetings, and drive accountability. The role requires extensive software development project leadership, agile experience, strong program management expertise, and understanding of financial systems, accounting, SaaS, and software development lifecycles.

Architect, deploy, and operate core data platform services (Airflow, Superset, Terraform). Build CI/CD pipelines, automate with Python, manage cloud infrastructure, implement security and compliance, develop dbt data models, catalog assets in OpenMetadata, and mentor junior engineers.

Partners with enterprise Account Executives and sales leaders to qualify and close complex travel technology deals. Demonstrates Navan’s platform, presents value propositions to travel managers, conducts strategy sessions, scopes solutions, runs proof-of-concepts and workshops, produces business value assessments, and supports pipeline progression. The role also enables Account Executives, provides competitive insights, and shares feedback with product and operations teams while contributing to sales quota attainment.

Build scalable, responsive frontend features using React and TypeScript for a high-scale observability platform. Collaborate with backend engineers, product managers, and designers to refine designs, plan rollouts, and deliver user-impacting functionality. Develop reusable components, contribute to the design system, improve performance, address scalability limits, and evaluate new frontend tools and patterns. Use AI coding tools in daily workflows while maintaining code quality, simplicity, and performance.

Project manage marketing, communications, and digital advertising campaigns for multiple client accounts. Responsibilities include client coordination, meeting and timeline management, audience creation and quality assurance, campaign delivery, reporting, documentation, and cross-functional collaboration. The role requires accurate execution, strong communication, organizational skills, and proficiency with PowerPoint and Excel in a fast-paced hybrid New York City environment.