Top Customer Success & Experience Jobs in Nashville, TN

The Account Manager II manages an assigned group of accounts, ensuring client satisfaction and retention. This role involves client and carrier negotiations, contract reviews, and mentoring junior staff.

The Sales Internship at ALKU involves driving sales, learning the sales cycle with a mentor, earning commission, and advancing career opportunities.

Answer inbound customer calls and emails to address questions, requests, and issues. Provide front-line client support in a Mount Juliet office, working 25–40 hours per week with required weekend availability. Entry-level role with room for growth; bilingual candidates preferred.

The Community Lead at JETSET Pilates drives community engagement, oversees Studio Leads, enhances client experience, and implements local marketing strategies.

The Client Services Technician will unpack and verify samples received, log them into the system, and ensure accurate customer service in an environmental lab.

Manage and optimize employee benefits technology (primarily Employee Navigator). Train staff and clients, schedule and execute implementations, troubleshoot platform issues, configure sites for renewals and open enrollment, and provide ongoing product training and support.

Provide creative arts therapy services remotely, focusing on group treatment for various age groups while ensuring flexibility in scheduling. Must be familiar with varied treatment modalities.

The Small Business Relationship Manager focuses on delivering tailored client solutions to high-value clients, managing relationships, and optimizing revenue opportunities through a team-based approach.

Own performance and growth for a portfolio of strategic client locations. Act as primary client contact, maintain regular onsite presence, run business reviews, analyze data to surface risks and opportunities, support upsell and cross-functional execution, oversee onsite teams, monitor financial health, and drive continuous operational improvements.

Assist with copyright registrations, database updates, document management, and shadowing team members to learn about copyright administration.