Top Customer Success & Experience Jobs in Nashville, TN

Manage a portfolio of customers to drive adoption, retention, and value realization of RapidScale solutions. Develop success plans, monitor health and utilization, conduct QBRs, coordinate cross-functional resources, support renewals and identify expansion opportunities, and follow Customer Success playbooks while escalating and resolving issues.

The Customer Support Manager will oversee daily operations, enhance service quality, manage the support team, and improve internal processes.

As a Manager in Training, candidates will complete training while serving customers and learning all aspects of store operations, focusing on management and customer service.

Serve as primary contact and advocate for RCM clients, manage a portfolio of small- and mid-market accounts, drive onboarding, monitor KPIs and financial metrics, resolve issues, recommend revenue cycle optimizations, coordinate cross-functional teams, support growth/bookings, and ensure compliance with billing standards.

The Owner Onboarding Representative delivers sales document presentations, provides owner education, improves owner satisfaction, and identifies training opportunities. They work on compliance and retention goals, balancing proactive and reactive efforts to ensure quality service.

Own post-sale success for strategic healthcare accounts: drive adoption, realized value, governance, and retention. Build executive relationships, create multi-quarter value roadmaps, manage escalations, and orchestrate cross-functional teams to deliver measurable clinical, operational, and financial outcomes.

The Team Manager leads and develops the sales and operations teams, ensuring client satisfaction and operational excellence while meeting sales targets.

As an intern, you will assist with artist management, tour marketing, social media, radio promotion, and graphic design, predominantly using Google Docs and Adobe Creative Suite.

Assist with mortgage applications and provide customer service while gaining knowledge in the mortgage industry. Engage with clients and achieve production goals.

The Product Support Specialist II provides technical support for PowerSecure MicroGrid equipment, troubleshooting, and optimizing operation while engaging with engineering teams and aiding complex projects.