Top Operations & Support Jobs in Nashville, TN

Talent community opportunity for future business roles at RapidSOS. Responsibilities may include owning strategic initiatives, collaborating with senior leaders and cross-functional teams, and developing strategies, tools, and processes that support company growth and stakeholder value. Candidates should be self-motivated, adaptable, detail-oriented, collaborative, and comfortable working in a fast-paced startup environment.

Investigate, evaluate, and resolve property, auto, and general liability claims. Responsibilities include determining coverage, assessing liability and damages, forecasting reserves, interviewing involved parties, documenting claim files, identifying potential fraud, managing vendors and litigation files, negotiating settlements, and delivering quality customer service. The role includes mandatory training, occasional storm claims duty, and up to 12 weeks of on-site training during the first year.

Vice President-level strategic planning role at a fully remote digital marketing agency. The provided description does not specify detailed responsibilities or qualifications, but the position likely supports enterprise strategy, growth planning, and organizational priorities. Tinuiti offers comprehensive healthcare, retirement matching, paid leave, wellness benefits, equity, and professional development programs.

Own and improve the marketing technology ecosystem, including CRM and marketing automation integrations, ABM orchestration, data enrichment, routing, and workflow automation. Build production AI and API-driven workflows for lead scoring and prioritization, maintain data integrity, troubleshoot sync issues, and document system changes. Enable marketers through self-service dashboards, reporting, and training while partnering closely with Sales and RevOps to improve pipeline efficiency.

Serve as the strategic and operational partner to the AI and Data Transformation & Analytics Practice Leader. Own leadership cadence, strategic initiative execution, AI governance, investment oversight, FP&A partnership, pipeline and revenue enablement, communications, and change management. Coordinate cross-functional stakeholders, improve practice operations, support executive forums, and ensure accountability, financial discipline, and alignment with firmwide strategy.

Administers end-to-end grants, competitions, and subawards, including applications, reviews, approvals, contracting, onboarding, modifications, reporting, and compliance. Provides technical support to applicants, grantees, reviewers, and internal teams; maintains records and workflows; and improves grants systems and processes. The role also manages documentation, reports, reconciliations, training, and integrations across Google Workspace, Salesforce, Airtable, Asana, and Adobe Sign.

Leads Hagerty’s Private Client experience standards across insurance, claims, brokers, events, underwriting, marketing, auctions, and trusted advisors. Defines service protocols, SLAs, communication playbooks, training curricula, escalation processes, segmentation models, member journeys, and multi-year improvement roadmaps. The role integrates Hagerty’s broader ecosystem into a differentiated high-net-worth client experience while influencing cross-functional teams without direct authority.

Reviews license plate images and records transaction details accurately, including plate numbers, types, states, and vehicle classifications. Handles complex or illegible images, supports quality assurance, prepares operational reports, and maintains productivity and accuracy standards. Serves as a resource for processors, assists with training and mentoring, identifies recurring errors, supports process improvements, and ensures confidentiality and compliance with company, transportation, and data security requirements.

Designs, optimizes, and scales business systems and operational processes across Salesforce, HubSpot, and related technologies. Translates stakeholder needs into requirements, process maps, solution designs, data models, integrations, and acceptance criteria. Leads cross-functional systems initiatives, supports release validation and change management, improves data quality and reporting, and establishes governance and documentation standards. Partners with Revenue Operations, Sales, Customer Success, Marketing, Finance, Product, Engineering, QA, and platform administrators.

Manages claims and litigation activities, including coverage analysis, reserves, liability evaluation, settlements, defense counsel oversight, audits, policies, workflow, reporting, and staff performance. The role supervises claims professionals handling medical malpractice and severe bodily injury claims, ensures regulatory and company compliance, supports training and strategic planning, and advises leadership on claim status and settlement decisions.