Top Operations & Support Jobs in Nashville, TN

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Lead the transformation of operations from manual processes to AI-enabled automation, managing a team and optimizing workflows while ensuring compliance and safety.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The Senior Salesforce Administrator will manage and enhance Salesforce and CPQ platforms, ensuring effective business process support, data accuracy, and user training, while identifying improvement opportunities and automating workflows.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Training & Quality Manager oversees onboarding and quality assurance for the Patient Engagement team, driving continuous improvement through training initiatives and performance analysis.

Lead design and operation of global medical device complaints and post-market surveillance. Ensure compliant intake, investigation, vigilance reporting, trending, CAPA integration, recalls, and cross-functional coordination to drive risk mitigation and product improvements.

Support planning, execution, and monitoring of marketing and sales initiatives; manage D365 workflows, dashboards, and reports; document policies and processes; perform business process analysis and continuous improvement; monitor metrics and escalate blockers; collaborate with Growth Intelligence to leverage Workday data for reporting and drive user adoption.

Lead process improvement initiatives in the Claims organization, using Lean and Agile methodologies to enhance efficiency, quality, and customer experience, while managing a team of professionals.

As a Software Operations Engineer, you'll oversee SaaS production systems, respond to incidents, optimize performance, and collaborate across teams to ensure reliability.