Top Tech Jobs & Startup Jobs in Nashville, TN

Lead regional operations for virtual and brick-and-mortar contact centers (including nearshore/offshore), owning P&L, staffing, SOPs, client KPI attainment, leadership development, and cross-functional optimization. Manage large teams and subordinate managers, drive client relationships and presentations, oversee budgets and projects, and ensure operational excellence across international sites. Travel up to 50% and support remote work standards.

The Director, IT Applications will lead SAP S/4HANA implementation and optimization, manage projects and teams, aligning strategies with business goals in a regulated environment.

Lead CX operations to improve end-to-end customer experience: manage support channels and escalations, create and maintain SOPs and Notion knowledge base, establish SLAs, analyze support trends and voice-of-customer, partner with Product/Engineering/Operations, and drive process improvements and enablement.

Provide administrative and operational HR support across field locations: assist People Business Partners, manage HRIS data and reporting, handle employee lifecycle events, benefits administration, LOA/ADA tracking, respond to employee inquiries, maintain HR documentation, and support process improvements and compliance.

Lead Mercer Advisors' tax-to-wealth growth strategy, building scalable playbooks, marketing and enablement programs, and opportunity management processes to convert tax-only clients to comprehensive wealth management clients. Drive integration and activation of acquired tax practices, partner with Client Development and market leaders on pipeline, forecasting, and conversion, and own performance measurement, executive reporting, and program governance to grow revenue and AUM.

Lead architecture for the Sales & Commercial domain in a global D365 F&O program. Design and govern standard processes, collaborate with solutions analysts and external partners, document designs and tests, support implementations, troubleshoot Tier 3 issues, and drive continuous process improvements and user adoption.

Lead a large Client Success organization to drive adoption, time-to-value, renewal and expansion. Build and scale teams, set strategy, partner cross-functionally, and drive measurable customer and business outcomes.

Identify and qualify net-new B2B prospects to build a sales pipeline, master product and industry knowledge, engage prospects with targeted outreach, build lasting relationships, and use CRM and sales tools to drive efficient, data-driven outreach.

Engage healthcare professionals via phone and virtual meetings to promote client pharmaceutical products, meet sales quotas, maintain CRM records, execute territory business plans, and collaborate with field teams while complying with regulatory and company policies.

Design and produce social-media content and graphics (Instagram, Facebook, email banners), support short-form video/animation (Reels, TikTok optional), attend weekly standups, commit ≥4 hours/week, and help launch a fundraising campaign for an early-stage nonprofit/tech startup.