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The Strategic Transformation Office Manager supports the CTO and TO Director in managing transformation programs and facilitates meetings, problem-solving, and quality improvement initiatives.

Lead and coach a high-performing Forward Deployed Engineering team to deliver customer-focused AI solutions, ensuring success in complex deployments and collaborating across teams.

Sell FleetPride products and services to current and prospective B2B customers within a defined territory. Grow existing accounts, acquire new customers, plan and document sales calls, assess customer needs, communicate FleetPride value, collaborate with internal teams, and maintain product knowledge. Performance measured by territory sales, product-area sales, account mix, and gross margin.

Design and deliver enablement strategy and content for CX teams to improve retention, satisfaction, and expansion. Use CX data and Gainsight health signals to drive coaching, training, and AI-enabled workflow improvements. Lead cross-functional projects, run workshops, monitor performance metrics, and act as a trusted advisor to optimize onboarding, renewals, and proactive customer management.

Lead evaluation, selection, and implementation of AI-driven enterprise application solutions. Design, deploy, and maintain AI-powered automations and AIOps monitoring, build workflows with LLM APIs and serverless platforms, perform health checks and performance tuning, lead incident response and architectural reviews, mentor team members, and produce SOPs and technical documentation.

Design, build, and maintain automated test frameworks and suites for web applications, APIs, and distributed microservices. Implement integration, end-to-end, performance, and security testing; integrate tools (Selenium, Cypress, TestNG) into CI/CD; triage defects with GitLab/JIRA; collaborate with developers in Agile teams to ensure scalable, reliable mission-critical systems.

Design, operate, and troubleshoot enterprise data, voice, and wireless networks. Monitor performance, manage incidents, recommend improvements, support disaster recovery, document network designs, participate in on-call rotation, and support on-site events and deployments.

The role involves leading the deployment and integration of a safety platform in customer environments, collaborating with teams to ensure successful adoption and measurable safety outcomes.

The Business Development Representative will manage inbound leads, build outbound pipelines, qualify prospects, and collaborate with Account Executives to achieve sales targets.

Manage and grow a portfolio of U.S. federal government accounts, drive revenue through expanding relationships, identify opportunities, manage full sales cycle, support proposals and contracting, forecast pipeline, and coordinate with technical and delivery teams to align solutions to agency needs.