Top Customer Success & Experience Jobs in Milwaukee, WI

Supervise a remote team of eight support agents, manage scheduling and coverage, oversee QA and coaching, resolve escalations, analyze support KPIs to improve performance, and partner with the Customer Support Manager to refine workflows, routing, and external communications.

Senior leader accountable for success, retention, expansion, and executive alignment of strategic healthcare clients. Owns multi-product engagements across risk adjustment, quality, analytics, and clinical programs; leads client success teams, drives measurable outcomes, influences product strategy, and ensures value realization and growth with C-suite engagement.

The Solutions Consultant supports sales by delivering product samples, addressing client needs, and enhancing sales strategies for CentralSquare software.

Provide technical support for external customers by troubleshooting issues via phone, email, and text while managing support cases and collaborating with internal teams for resolutions.

Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.

Mentors provide technical support to learners in their online Nanodegree journey, host live sessions, and facilitate community engagement.

The Customer Experience Manager leads customer satisfaction efforts by managing service relationships, supporting benefit strategies, and collaborating with internal teams to deliver exceptional service experiences.

Teach English online to children, requiring commitment to scheduled lessons and good communication skills. No prior experience needed.

The Filipino Translation & Localization Specialist will translate materials and manage projects while ensuring quality and effective communication in a team-based environment.

The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.