Top Customer Success & Experience Jobs in Milwaukee, WI

The Technical Support Specialist provides technical support to customers, diagnosing issues and collaborating with various departments while working primarily in an office environment with minimal travel.

The role involves investigating, evaluating, and resolving General Liability claims, ensuring compliance with standards and quality service throughout the claim lifecycle. It requires effective communication, negotiation, and organizational skills, along with managing various claim-related tasks and customer interactions.

Serve as the primary post-sales partner for enterprise accounts, leading onboarding, adoption monitoring, mitigation of churn risk, and expansion. Build tailored success plans, coordinate cross-functional delivery, deliver executive business reviews, drive upsell/cross-sell, and relay customer feedback to Product and Engineering.

Own strategic employer accounts contracted through health plan partners, driving retention, satisfaction, renewals, and expansion. Deliver data-driven business reviews (clinical outcomes, engagement, ROI), monitor KPIs, surface risks, and partner cross-functionally to expand adoption and demonstrate value at scale.

Manage post-sales relationships for public sector enterprise accounts, driving onboarding, implementation, renewals, upsell opportunities, and time-to-revenue. Coordinate technical resources, analyze customer data to increase product usage, act as escalation point, and develop strategic account plans with sales pods.

The Personal Lines Account Manager will manage client relationships, review policies, assist in claims, and maintain records in Applied Epic while ensuring top-notch customer service.

Niche seeks candidates for its Talent Community to connect for future job opportunities. Candidates can express interest, and the Talent Team will review profiles for matching roles.

The Staff Technical Account Manager will lead technical engagements, support quantum solution integration, and build customer relationships. Responsibilities include presentations, technical support, and collaboration with internal teams to address customer needs.

The Senior Enterprise Account Executive will drive revenue through enterprise-level sales, managing complex deal cycles while ensuring compliance with regulations in healthcare marketing. Responsibilities include pipeline generation, consultative discovery, and relationship building with senior executives.

The Sr Dispute Correspondence Specialist manages and resolves borrower disputes and complaints, ensuring compliance with regulations and providing written responses.