Top Customer Success & Experience Jobs in Milwaukee, WI

Support and lead a team of Care Advocates to drive customer acquisition, retention, and satisfaction. Collaborate cross-functionally to map the customer journey, identify process gaps, and create, implement, and iterate scalable processes and improvements that support patients throughout their fertility journey.

Support legal customers onboarding and preparing complex digital discovery for ingestion. Troubleshoot file compatibility and proprietary formats, manage multiple cases, maintain organized file structures, document non-standard patterns, communicate timelines, escalate issues, and collaborate with Customer Success, Development, and Operations to improve processes and customer experience.

The Major Gifts Officer builds relationships with major donors, manages fundraising activities, and engages in donor stewardship to support SIL's mission.

Adelaide Metrics is inviting open applications for various roles in a fast-growing measurement company, emphasizing curiosity and drive. Candidates may submit their resumes and express areas of interest, as the team regularly reviews applications for potential future fits.

Niche seeks candidates for its Talent Community to connect for future job opportunities. Candidates can express interest, and the Talent Team will review profiles for matching roles.

The Client Experience Associate guides front-of-house teams in delivering premium client experiences, resolves escalated issues, maintains operations, and conducts audits across multiple studios.

Manage client onboarding, training, and ongoing success for ProScore's AI-powered compliance platform. Serve as client advocate, run virtual/in-person trainings, manage custom projects, handle billing/admin tasks, and collaborate with Product, Sales, and Support to optimize client outcomes and ensure regulatory compliance (IRA-focused).

Lead SEO strategy for ecommerce clients, optimizing product discoverability and implementing audits. Collaborate with teams to drive organic growth and performance across accounts.

Founding account manager responsible for expanding and retaining enterprise customers by driving product adoption and upsells, maintaining high revenue retention, coordinating with support and sales, and managing CRM records and key client relationships.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.