Top Customer Success & Experience Jobs in Milwaukee, WI

Lead and build the Customer Success function for enterprise value-based care customers. Drive customer satisfaction, retention, expansion, and usage growth by defining processes, KPIs, and cross-functional initiatives; manage enterprise relationships, identify upsell opportunities, and own revenue growth while cultivating customer advocates.

Support customer onboarding, adoption, and relationship management by coordinating across CS, Product, and Engineering; monitor requests, document feedback, assist training, maintain health metrics, and identify improvements to optimize customer experience.

Serve as primary contact for telecom TEM clients, manage relationships, monitor satisfaction, resolve issues with internal teams, drive adoption, upsell, run QBRs, manage renewals and carrier contracts, and track success metrics.

Manage and grow enterprise Medicare and health‑insurance BPO client relationships. Serve as primary client liaison, ensure operational and contractual KPI delivery, lead business reviews, drive performance improvements, manage financials and account expansion, oversee scaling and compliance with CMS/Medicare rules, and deliver data‑driven insights and reporting.

Manage post-sale accounts, build and nurture client relationships, act as trusted advisor for DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns, maintain account documentation and reports, and drive client satisfaction and growth.

Manage HubSpot-focused client relationships and technical projects across multiple accounts. Oversee project timelines, capacity planning, resource allocation, budgets, and cross-functional teams to ensure successful delivery and client satisfaction.

As a Cvent Freelancer, you'll build and manage event registration sites, customize attendee journeys, and support various event formats. You'll generate reports, troubleshoot issues, and collaborate with teams to ensure smooth execution while managing multiple projects simultaneously.

The Enterprise Solutions Architect will optimize user journeys, enhance customer success, deliver technical demos, and provide support to ensure product utility.

As a Claims Support Specialist, provide expert guidance and manage claims for clients, optimizing resolution processes and advocating for their interests throughout.

Manage law firm partners by analyzing performance metrics, diagnosing issues, and driving improvement through data-driven partnerships. Collaborate with teams and communicate effectively to enhance client outcomes.