Top Customer Success & Experience Jobs in Miami, FL

The Network Growth Specialist at HONK manages partner relationships, ensures service quality, oversees onboarding, and analyzes provider performance to enhance customer experiences.

Seeking a .NET Core/C# expert for curriculum development; requires collaboration with teams, technical writing, and potential teaching roles.

The Technical Software Implementation Specialist will manage software implementations, translate customer needs into solutions, configure systems, and ensure successful project timelines.

The Growth Operations Manager will build scalable operations, develop systems and playbooks, and automate growth functions in collaboration across departments.

Lead technical onboarding, implementation, and ongoing support for customers using DataDome. Manage integrations and projects, run technical committees, troubleshoot and resolve incidents, proactively monitor customer technical health, and occasionally participate in on-call rotations to support escalations and business continuity.

The Instructional Designer II will develop sales training content, manage training operations, and measure program effectiveness using various performance metrics. Responsibilities include facilitating interactive learning and adapting content for diverse audiences.

The Implementation Strategist at Dutchie manages onboarding and training for new dispensary customers, handling project timelines and customer feedback while collaborating across teams.

The Senior Manager of Product Support will lead brand onboarding from post-sale to go-live, manage onboarding health, define standards, execute cross-functional initiatives, and mentor junior team members. They will leverage data and AI tools to improve efficiency and outcomes in a fast-paced environment.

As an Intern, you will monitor geopolitical events affecting supply chains, analyze data for risks, and support the Intelligence Solutions team.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.