Top Customer Success & Experience Jobs in Miami, FL

Manage customer relationships, ensure satisfaction, address inquiries, conduct product demos, and collaborate with internal teams to improve customer success.

The Director Business Development - Data Centers will define market strategies, establish strategic partnerships, and promote Taara's FSO technology within the Data Center market.

The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.

Assist TPO Partners with pre-application processes, review documentation for approval, set up accounts and users in various systems, and handle partner inquiries.

Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

Forbes seeks to build a community of editorial talent. Interested candidates can submit their resumes for future opportunities.

The Deployment Strategist will manage customer implementations of AI solutions, aligning business goals with deployment plans, ensuring smooth project execution, and driving customer engagement for successful outcomes.

Manage relationships with enterprise automotive customers, drive product adoption and ROI, analyze performance data to reduce churn, collaborate cross-functionally to optimize revenue and customer health, and implement processes to support client success.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.