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Top Customer Success & Experience Jobs in Miami, FL
Other
Monitor and moderate social media feeds, respond to inquiries, escalate security issues, and adhere to evolving workflows and rules.
Top Skills:
Security SoftwareSocial Media
Information Technology
The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.
Top Skills:
AWSAzureGCPSQLTerraform
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Information Technology • Marketing Tech • Social Media
The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.
Top Skills:
Crm SystemsVoice Call Technology
Other
The intern will support Kiva's Review and Translation Program by engaging volunteers, assisting in recruitment and event planning, and enhancing communication tools.
Top Skills:
Google SuiteGreenhouseSalesforceSlack
Fintech • Financial Services
The Associate will support fundraising operations, LP research, and investment diligence at Decile Capital, handling internal workflows and aiding in operational efficiency during fundraising cycles.
Top Skills:
CRMDecile Hub
New
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Information Technology
The Engagement Lead at Glia will build relationships with key customers, advise throughout the sales process, and ensure successful project implementation, focusing on strategic business results and product adoption.
Top Skills:
AICustomer Service Solutions
Real Estate • Software
Manage high-value enterprise partnerships, drive customer engagement and renewals, lead quarterly reviews, and coordinate implementation of workplace access solutions.
Top Skills:
Customer Success ToolsEnterprise PlatformsSalesforceSmart Access SystemsWorkplace Technology
Software
The Billing Support Specialist will handle client communication, payment collections, record keeping, and support internal teams with troubleshooting and billing processes.
Information Technology • Consulting
Manage a portfolio of MSP clients as primary technical contact: run TBRs/QBRs, produce action plans, create quotes and scopes, coordinate internal teams, surface risks, and assist the CTO with standards and account planning.
Top Skills:
Backup And Business ContinuityDns FilteringEdrEndpoint ManagementFirewallsMfaMicrosoft 365PatchingSwitchesWi-Fi
Artificial Intelligence • Information Technology • Productivity • Software • Generative AI
The Onboarding Consultant guides new customers through the deployment and use of the CommsCoach platform, ensuring effective training and workflow alignment with ECC operations.
Top Skills:
AICad SystemsCommscoach
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