Top Operations & Support Jobs in Miami, FL

Support GTM leadership with recurring reporting, forecasting, and strategic analysis. Prepare WBR/MBR/QBR materials, build dashboards and Excel financial models, run channel performance analyses, and produce executive-ready presentations to inform operational improvements and reforecasting.

Lead design, administration, and scaling of GTM systems and automations to improve lead routing, lifecycle management, data quality, and pipeline hygiene. Build integrations, analytics, and forecasting dashboards, partner with Sales, Marketing, Customer Success, Finance, and Product to optimize conversion and operational processes, and evaluate new GTM technologies to support high-growth B2B SaaS.

Lead Strala's claims function end-to-end: build and scale claims teams and systems, partner with sales and customers, and translate claims expertise into AI-driven product and workflow design. Serve as an executive sponsor for clients, participate in hiring and operations, and collaborate closely with engineering to define data, workflow, and automation strategies.

Manage and optimize CX technology platforms and vendor relationships, drive adoption and ROI, partner with operations and marketing to improve digital customer experiences, deliver reporting and field enablement through training, audits, and coaching across dealerships.

Empirical is seeking individuals interested in contributing to their team, even if they don't meet all qualifications. They're focused on inclusivity and diverse applications.

The Business Operations Lead will drive cross-functional initiatives, redesign workflows, manage pricing strategy, and establish operational processes to enhance company efficiency and scalability.

Jito Labs invites you to propose a custom role that utilizes your skills and contributes to the company's mission in innovative ways.

Create and maintain customer-facing technical content and courseware for HPE Networking products. Produce concepts, tasks, installation guides, in-product help, video scripts, and course modules. Collaborate with stakeholders and SMEs, analyze specs, learn products hands-on, follow style/process guidelines, and lead small documentation teams.

Lead operational scaling and acquisition integration for a platform, implement systems and reporting (ERP), partner with owners on day-to-day execution, and drive performance management to grow EBITDA and enable M&A-driven expansion.

Lead and localize day-to-day operations for the South Korean market: manage vendors (payment processors, security, marketing), coordinate with product and marketing, set up local office and procurement, optimize operational workflows, and ensure compliance with global standards.