Top Operations & Support Jobs in Miami, FL

Own internal IT systems: identity/SSO provisioning, device lifecycle and MDM/endpoint security, SaaS access and licensing, onboarding/offboarding, automation of IT workflows, internal networking, and support while contributing to security and compliance.

Manage delinquent loan pipeline, evaluate borrower hardship and financials, recommend loss mitigation solutions, develop scalable processes, improve reporting and controls, ensure compliance with investor and regulatory requirements, and partner cross-functionally to improve borrower outcomes and operational performance.

Conduct quality assurance audits and file reviews of commercial underwriting to ensure compliance with guidelines and regulations. Document findings, present feedback, support calibration, analyze audit trends, assist in QA procedures and reporting, and participate in process and training improvements.

Manage high-volume provider onboarding and training operations including facilitating live/asynchronous sessions, administering WorkRamp LMS, optimizing EHR/tech setups, tracking training engagement, owning lifecycle logistics, serving as provider liaison, identifying process improvements, and maintaining training materials in Salesforce, Zendesk, and Google Suite.

Lead GTM systems and enablement for Brand Partnerships: administer Salesforce and the sales tool stack, manage product inventory, ensure data quality, build automations, own product launches and training, create documentation, and partner cross-functionally to improve sales processes. Use AI tools to accelerate work.

Process and package Title IV financial aid by reviewing ISIRs and verification documents, resolving conflicting data and C-codes, requisitioning and preparing disbursements, ensuring compliance with federal, state, and institutional regulations, and providing customer service and support to financial aid staff.

Lead design and build of end-to-end growth operating systems connecting marketing, sales, partners, product and engineering. Own CRM, analytics, forecasting, AI-assisted workflows, dashboards, and processes from lead to activation to expansion to drive repeatable revenue and product adoption.

Serve as primary client contact, manage onboarding/offboarding, maintain CRM records, schedule meetings, handle client communications, streamline internal processes, manage digital files, support invoicing and basic tech troubleshooting.

Open-call for candidates interested in an early-stage fintech building blockchain-based payments infrastructure. Seeking builders with deep expertise, strong ownership, clear cross-functional communication, and excitement for hard fintech problems across engineering, compliance, legal, product, finance, and operations.

Customize and manage Zoho suite (CRM, Analytics, SalesIQ, Sign, Writer, Recruit, People, Inventory, Subscriptions), generate reports, prioritize team follow-ups, refine support processes, lead projects from vision to implementation, and provide data analysis and internal Zoho support.