Top Operations & Support Jobs in Miami, FL

Provide remote executive support including calendar and email management, meeting coordination, proposal and presentation preparation, CRM and SharePoint administration, process and SOP documentation, project coordination, and occasional invoicing support. Work closely with leadership to streamline workflows and maintain organized operational records during company growth.

Lead and coordinate incident response to reduce frequency, duration, and impact of production issues. Drive incident communications, own action items, facilitate risk assessments and postmortems, analyze incident data and trends, and recommend/process improvements. Participate in on-call rotation and work assigned weekday shift hours to support organizational readiness and learning.

Lead the evolution of claims payment accuracy by optimizing strategic configurations, managing a small team, and implementing automated solutions to enhance operational efficiency in healthcare plans.

Support day-to-day operations for a mission-driven organization by maintaining documentation, coordinating schedules and communications, following SOPs, tracking program and clinical activities, assisting special projects and workforce tasks, and identifying process improvements while working remotely and collaboratively.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Senior application analyst for staffing and scheduling workforce management systems. Designs and implements solutions, gathers and translates user requirements, configures and tests applications, provides operational support and training, coordinates projects and integrations (including Epic and 3rd-party tools), and serves as liaison between clinical service lines and IT to improve processes and maintain system availability and data integrity.

Lead the Central Florida chapter to implement strategic plans, drive fundraising (major gifts, corporate, foundation, events), manage budget and volunteers, recruit and activate the advisory board, oversee operations with regional teams, cultivate community relationships, and manage the Chapter Coordinator to expand program sustainability and reach.

Own end-to-end marketplace operations for the Southwest (priority AZ and TX). Balance supply and demand, recruit and manage high-volume servers, run pilots, respond to incidents, manage regional incentives and budgets, report market health, and feed learnings back to scale across the network.

Administer and optimize Salesforce CRM and marketing automation, manage core IT systems (Google Workspace, AI platforms), ensure Salesforce data quality, support business development and contracts workflows, collaborate with Talent, and build leadership KPI reports to drive operational decisions.

Lead enterprise field operations and transformation to drive profitable growth, standardization, and continuous improvement across service lines. Own P&L performance, workforce and capacity planning, scheduling and routing optimization, KPI governance, and large-scale change initiatives. Partner cross-functionally to deploy SOPs, technical standards, and operational analytics while ensuring safety, compliance, and excellent customer experience.