Top Fintech Jobs in Miami, FL

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Customer Care Advocate guides customers through complex insurance-related inquiries, using AI tools to enhance service accuracy and efficiency while ensuring compliance and customer confidence.

Lead development and lifecycle management of supplemental health insurance products (Critical Illness, Cancer, Accident, Hospital Indemnity). Drive market research, competitive analysis, go-to-market plans, and cross-functional launches working with Pricing, Contracts, Operations, Technology, Training, and Sales to deliver product strategy and execution.

The Product Information Management Specialist maintains and enhances the product catalog for efficiency, accuracy, and cost savings, involving data management, vendor research, and collaboration across teams.

Provide high-volume customer support via phone, email, and chat: triage, troubleshoot, document issues, escalate complex problems, manage expectations, and collaborate with internal teams to improve support processes and product experience.

Serve as Narmi's fraud subject-matter expert across pre-sales, onboarding, and post-live support. Advise customers on fraud strategy, configure fraud tools, partner with Sales and Product, influence roadmap, and expand adoption of fraud solutions like Narmi Guard.

Lead technical direction for software architecture and cross-team initiatives focusing on scaling consumer-facing systems and maximizing loan originations while maintaining compliance and system integrity.

The Senior Collections Specialist will assist borrowers in overcoming financial challenges through effective negotiation and personalized solutions while achieving performance metrics in collections.

Manage inbound homeowner leads through the full sales cycle for Hometaps home equity investment: educate, guide applications to close, coordinate with internal teams, maintain high-volume calls and pipeline in Salesforce and proprietary systems, meet sales targets, and ensure regulatory compliance and excellent homeowner experience.

Manage inbound homeowner leads through the full sales cycle for Hometap's home equity investment product. Serve as primary contact from first call to close, maintain a high-volume pipeline in Salesforce and internal systems, coordinate with underwriting and processing teams, meet monthly and quarterly sales targets, and ensure compliant, empathetic communication throughout the application process.

Provide legal support for vendor, technology, and commercial agreements; advise on powers of attorney and trust matters; support third-party risk management, contract management system implementation, litigation and regulatory matters; partner cross-functionally to enable scaling while managing consumer-financial regulatory risk.

The Senior Product Manager will lead financial reporting product roadmap, manage data lineage, and collaborate on engineering and accounting interfaces to ensure compliance and operational efficiency.

Lead and evolve Affirm's first-party collections program across agent, digital, and AI channels. Own vendor and BPO relationships, monitor portfolio performance, partner cross-functionally to scale AI-enabled servicing and digital self-service, and drive operational efficiency, compliance, and improved recovery and customer outcomes.

Lead product strategy and execution for consumer credit, underwriting, merchant pricing, and loan economics. Define new features and specs, run experiments, analyze impact and success metrics, and partner cross-functionally to launch and scale products across merchants and channels, including international expansion and cost optimizations.

Lead discovery and delivery of AI-first AEC product capabilities. Define roadmap, prototype agentic LLM workflows, translate research into requirements, measure outcomes, and partner with UX, Engineering, and GTM to drive adoption and growth.

The Business Development Representative is responsible for outbound prospecting and responding to inbound leads, targeting finance leaders in NetSuite environments. They will build relationships through personalized outreach, qualify leads quickly, log activities in Salesforce, and collaborate with the BDR team for continuous improvement.

Lead operational support for privileged access management, implement AI security capabilities, and maintain security architecture. Collaborate to strengthen cybersecurity posture.