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Top Customer Success Jobs in Memphis, TN
Fintech • Healthtech • Software
The Contact Center Team Lead oversees the Patient Advocate team, managing daily operations, mentoring staff, ensuring customer satisfaction, and improving service quality.
Top Skills:
AthenaCarevoyantCentricity BusinessEclinicalworksElectronic Medical Record SystemsEpicMedikNextgen
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Architect engages with clients to drive product adoption, aligning GitLab's capabilities with business objectives while providing technical expertise.
Top Skills:
Agile PlanningCdCiDevsecopsGitlabScmTechnical Tooling
Big Data • Fintech • Mobile • Payments • Financial Services
As a Product Support Specialist, you'll provide reliable service to merchant partners, resolve technical issues, manage inquiries, and build support processes.
Top Skills:
Ecommerce PlatformsWeb Development Concepts
Featured Jobs
Healthtech • Information Technology • Software • Telehealth
As a Success Manager, you will ensure new customers maximize their experience with Zocdoc through effective onboarding, communication, and support, driving feature adoption and satisfaction.
Top Skills:
CRMSalesforce
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead the voice of customer initiatives by analyzing data, creating reports, and collaborating with cross-functional teams to enhance customer experience.
Top Skills:
LookerQualtricsSalesforceSprinklrSQLTableauTethr
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Manager, Customer Success Systems will establish systems and processes for customer success, recruit a high-performing team, and lead integration of technology solutions for improved customer experience.
Top Skills:
CertiniaCRMGainsightGongMatikZendesk
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
The IT Helpdesk Support Engineer provides technical support, manages user accounts, conducts pre-hire sessions, and assists with improvement projects while ensuring service availability and communication across departments.
Top Skills:
Active DirectoryGoogle G-SuiteIntuneiOSJira Service DeskmacOSOffice 365Windows 10Windows 11
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
As a Customer Service Representative, you will support members through phone, chat, and email, guiding them on healthcare benefits and providing exceptional service while handling complex inquiries with empathy and professionalism.
Top Skills:
Zendesk
Artificial Intelligence • Cloud • Healthtech • Software
The Manager of Client Engagement at Laudio trains users on the platform, develops strategies for client engagement, and ensures high user satisfaction. This role involves onboarding new users, refining customer journeys, and analyzing performance metrics to improve user engagement.
Top Skills:
HubspotLearning Management SystemsMixpanelOffice365 Suite
Fintech • Mobile • Payments • Social Impact • Financial Services
As a Support Specialist, you'll handle inbound communications from borrowers, manage internal collection strategies, and enhance customer satisfaction while ensuring adherence to regulations.
Top Skills:
Zendesk
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