Top Tech Jobs & Startup Jobs in Memphis, TN

Own the support inbox for self-published authors, guide onboarding to first wins, maintain help docs and tutorials, handle billing/account questions, identify recurring friction and deliver prioritized product feedback, and build lightweight support processes to scale quality.

Lead new logo acquisition and revenue expansion across AMER for Infovista's platform. Own full quote-to-cash, develop account strategies, maintain executive relationships, build pipelines and forecasts, drive marketing/demand generation, and manage VARs and channel partners to grow sales in CSP, financial, retail, utilities and healthcare verticals.

Lead the supply side of an early-stage two-sided marketplace: recruit and retain partner businesses and contributors across verticals and geographies, own geo rate cards, capacity forecasting, contributor experience (onboarding, payments, support), and partner with platform on self-serve tooling. Close partners directly and optimize pricing, economics, and systems for scale.

Own and operate the realtime voice stack and call-data platform end-to-end: telephony/WebRTC integration, streaming STT/TTS, realtime voice agents, call-to-transcript pipelines, data warehousing, analytics, and dashboards. Build AI-native workflows, RAG/search, human-in-the-loop flows, and optimize performance, latency, and cost. Mentor teammates and collaborate across product and subject-matter experts.

Manage special-handling past-due commercial accounts including disputes, fraud, and bankruptcy. Investigate cases end-to-end, communicate with merchants and partners, log bank-compliant documentation, prepare collection notices, and keep accounts audit-ready while supporting broader collections tasks.

Manage a book of laundromat accounts, drive product adoption and revenue through upsells and feature implementation, conduct lifecycle check-ins, support onboarding handoffs, funnel client feedback to product, and collaborate cross-functionally to ensure customers transact via the Cents POS platform.

Build and maintain bottoms-up revenue forecasts and financial models, analyze variances, and create executive dashboards and KPI reporting. Partner with Sales, Marketing, Product, and People to support budgeting, forecasting, scenario analysis, M&A due diligence, and drive improvements in financial processes and reporting automation.

Support sales by providing payments expertise, demos, and technical guidance; collaborate with product and merchants for integrations; drive new business, train sales teams, and ensure compliant implementations while managing client relationships and attending industry events.

Lead product strategy, planning, and delivery for RPA, AI, and technology initiatives. Define requirements, roadmaps, success metrics, and ROI. Coordinate cross-functional teams, manage multiple projects, mitigate risk, support change management, and ensure projects deliver on scope, schedule, and budget.

Provide hands-on support for the Mphasis Javelina platform and legacy systems, troubleshoot production and data issues, modernize AS400/finance applications using C#/.NET, automate and maintain reporting and SQL processes, manage accumulator and claims data loads, and develop operational documentation and runbooks to improve reliability and reduce manual work.