Top Tech Jobs & Startup Jobs in Memphis, TN

Lead organizational adoption and scaling of AI across the company by building capability, defining standards and guardrails, and designing AI-enabled workflows (copilots, agents, human-in-the-loop). Partner cross-functionally to prioritize use cases, operationalize solutions, integrate with data platforms, measure adoption and impact, and transition experiments into durable business processes.

Design, build, and operate core control, data, and observability systems for a low-latency, highly-available realtime platform. Implement resilient region-spanning architectures, libraries, protocols, and tooling. Diagnose and harden critical paths using metrics, tracing, testing, and production traffic. Shape platform capabilities across identity, scheduling, observability, and distributed state management.

Handle high-volume inbound calls and live chats to take orders, resolve issues, and upsell/cross-sell products. Manage complaints, coordinate returns/credits, follow pricing approval processes, stay current on product knowledge, and meet performance and compliance standards.

Own technical onboarding and long-term success for B2B customers using Prismatic. Run scoped implementation projects, review customer integration code, define architecture best practices, create enablement content, run office hours, and surface expansion opportunities.

Lead and scale Appfire's enterprise product marketing: define theme-based GTM strategy, build operating model and launch frameworks, drive cross-functional GTM with Product/Sales/Customer Success, develop product-led sales plays, coach and grow a high-performing team, and champion AI-enabled marketing practices to improve execution, productivity, and revenue outcomes.

Design, implement, and operate region-spanning, low-latency distributed systems and observability for LiveKit Cloud. Build resilient architectures, libraries, protocols, and tooling; diagnose and harden critical paths using metrics, tracing, testing, and production traffic insights.

Lead coating sales across the Western US/Canada: identify and close new business, grow key accounts, coordinate technical and supply chain support, build customer relationships, negotiate pricing, forecast, and travel frequently (50-70%).

Build and run outbound outreach to re-engage past prospects and source net-new enterprise opportunities. Co-own messaging, sequences, and channel strategy with AEs, iterate playbooks, book qualified meetings, support events with Marketing/RevOps, and document repeatable processes for scaling the SDR function.

Design, build, and optimize AWS/Kubernetes infrastructure and CI/CD pipelines; troubleshoot production incidents; lead end-to-end infrastructure projects; establish deployment standards and operational procedures; mentor engineers; monitor observability, security, and access controls to reduce risk and improve developer productivity.

The Enterprise Account Executive will manage sales cycles, build relationships with enterprise clients, and achieve revenue goals while promoting BigPanda's solutions.