Top Tech Jobs & Startup Jobs in Louisville, KY

Lead onboarding for new clients in the tree care and landscaping vertical: configure systems, migrate data, run integrations, train users, monitor payments, identify upsell opportunities, update knowledge bases, and collaborate with Sales, Product, and Developers to ensure successful platform adoption.

Manage and optimize paid campaigns across Google, Bing, and Meta to generate qualified leads. Collaborate with PPC, SEO, and copywriting teams. Create content for blogs, email, and social media. Implement SEO strategies, track metrics (cost per lead, conversion rates), report performance, and apply online and offline tactics to lower cost per lead while maintaining lead quality.

Manage post-sale relationships for SMB and VIP customers, drive adoption and retention, conduct QBRs, monitor health scores and usage, coordinate escalations with Support/Product, and maintain CRM records while identifying upsell opportunities.

Creates, governs, and maintains technical documentation for IT and OT infrastructure, including network designs, procedures, runbooks, disaster recovery plans, cybersecurity controls, project records, and training materials. Manages SharePoint repositories, document taxonomies, version control, review workflows, and compliance documentation. Partners with infrastructure, cybersecurity, network operations, service management, and manufacturing technology teams to translate complex technical concepts into accurate, accessible documentation.

Leads AMER sales operations, including forecasting, pipeline governance, annual planning, territory and quota design, capacity modeling, operating cadences, and leadership reporting. Partners with Sales, Finance, Compensation, Marketing, Revenue Operations, IT, and global teams to improve data quality, forecast accuracy, process efficiency, and organizational effectiveness. Mentors operations professionals, drives cross-functional change through influence, and advances AI-enabled automation.

Manages enterprise AI programs, pilots, vendor onboarding, governance, risk assessments, privacy and contract reviews. Coordinates Legal, Privacy, Security, Procurement, Product, Engineering, and Operations stakeholders while maintaining approval criteria, governance artifacts, status reporting, risks, dependencies, and operational readiness. Supports scaling AI enablement through onboarding, documentation, communications, and process standardization.

Administers employee benefits processes, including enrollments, qualifying life events, eligibility changes, and terminations. Maintains benefits and employee records, resolves routine inquiries through ServiceNow, supports open enrollment, coordinates with Payroll and vendors, and prepares benefits reports. The role also performs billing reconciliation, supports audits, researches discrepancies, maintains compliance documentation, and recommends process improvements.

Drives business development and profitable growth across strategic and Tier 0 retail accounts. Builds customer partnerships, leads seasonal business planning, secures new business, presents strategic sell-in plans, analyzes retail metrics, manages forecasting and inventory productivity, and strengthens premium brand execution through market visits, merchandising, activations, and cross-functional collaboration.

Provides third-tier technical support for enterprise cybersecurity customers, diagnosing complex issues through lab reproduction, source-code analysis, networking and systems investigation. The role prioritizes customer impact, develops workarounds with Engineering, supports Sales engagements, documents solutions, improves support processes, creates customer-facing content, and participates in limited on-call coverage. Requires expertise in Linux, networking, security technologies, databases, cloud and virtual environments, plus strong customer communication and escalation management skills.

Develop and execute technical and content SEO strategies for client websites. Conduct audits, resolve crawlability and indexing issues, optimize site architecture and on-page elements, support migrations, monitor performance using analytics tools, and provide actionable recommendations. Collaborate with developers, writers, SEO specialists, and clients while managing multiple projects and adapting to emerging AEO, GEO, and AI-search trends.

Leads enterprise telecommunications operations, including voice, unified communications, contact center platforms, telecom expense management, carrier relationships, vendors, incidents, upgrades, and service delivery. Manages technical staff and cross-functional partners while overseeing budgets, invoices, reporting, performance metrics, cost optimization, system reliability, and lifecycle modernization across multi-site business locations.

Build and operate AWS GovCloud environments within FedRAMP boundaries, including multi-account infrastructure, guardrails, logging, security tooling, and Terraform provisioning. Develop automated fleet release, patching, verification, CI/CD, compliance evidence, telemetry, SLO, and alerting systems. Support VM and appliance fleets at scale, participate in on-call, and engineer recurring incident causes away. The role also requires compliance-as-code, continuous monitoring, and test harnesses validating operational state.