Top Tech Jobs & Startup Jobs in Louisville, KY

Provide multi-channel inbound support and onboarding for real estate clients, troubleshoot platform and digital-signing issues, maintain CRM records, author knowledge-base content, and escalate or route users to appropriate agents.

Own and maintain training and documentation for BPO partners and internal support teams. Build LMS courses, author Zendesk Help Center articles and macros, run content audits, perform skill-gap analyses using support metrics, coordinate with internal teams, and deliver live training and onboarding to improve agent and AI-assisted support performance.

Design and deliver Salesforce technical solutions and integrations. Lead technical workshops, create solution designs, specifications and user stories, implement Apex, Visualforce and LWC, integrate Salesforce with external systems via SOAP/REST and ETL tools, mentor teams, and ensure on-time, on-budget delivery and customer success.

Lead a team managing employee benefits and leave programs (FMLA, ADA, COBRA, state leaves), ensure regulatory compliance, oversee vendor relationships, improve processes and HR systems (Workday), handle escalated cases, and coordinate with HR, payroll, legal, and finance to deliver timely, accurate, and compassionate service.

Manage and grow Intermedia channel partner relationships to drive resale of cloud communications services. Prospect, present solutions, meet sales targets, support pre- and post-sale processes, and collaborate across internal teams for partner enablement and onboarding.

Provide commercial and corporate legal support for a fast-growing fintech: negotiate and draft contracts, translate legal terms for internal partners, advise on regulatory/compliance issues, integrate legal workflows into product and go-to-market activities, and steward vendor and partner relationships.

Own product telemetry, maintain dbt models in Snowflake, support self-service reporting and NLP queries, drive product insights from user and retention data, and monitor Airbyte syncs to ensure data quality.

Fixed-term (approx. 6 months) senior contract recruiter managing full lifecycle hiring across the US and Canada. Responsibilities include intake, sourcing (active and passive), screening, interview coordination, assessments, reference/background checks, offer support and preboarding tasks. Maintain ATS records, build pipelines for hard-to-fill roles, ensure compliance and inclusive practices, communicate with candidates and stakeholders, and provide reporting and process improvement suggestions. Remote, 20–40 hours/week.

Full-cycle B2B sales role focused on new account acquisition and account growth. Responsibilities include prospecting, cold-calling, research using sales tools, presenting demos, responding to RFPs, managing opportunities in Salesforce, negotiating contracts, and meeting quota with uncapped commission.

Manage day-to-day administration of health and welfare benefits, 401(k), paid time off, and leave programs. Ensure regulatory compliance (FMLA, ADA, ERISA, ACA, HIPAA), reconcile vendor invoices, support open enrollment, maintain plan documents, track LOA/FMLA/ADA and workers' comp timelines, and advise managers on leave decisions.