Top Tech Jobs & Startup Jobs in Louisville, KY

Provides Tier 1 technical support to customers through phone, chat, and email. Troubleshoots issues, researches solutions, documents interactions in Salesforce, manages case follow-ups, escalates unresolved problems, and delivers empathetic customer service in a high-volume environment. The role requires strong communication, critical thinking, multitasking, technical troubleshooting, and proficiency with common operating systems, browsers, productivity applications, and devices.

Drive complex, multi-year enterprise subscription agreements for strategic Fortune 500 accounts. Partner with account executives and sales leaders to develop commercial strategies, engage CIOs, CTOs, and CFOs, negotiate financial structures, accelerate recurring revenue, and position enterprise storage solutions. Collaborate with Deal Desk, Legal, Finance, Product, and GTM teams while mentoring sales teams on subscription mechanics and value positioning.

Provides technical support to customers by diagnosing software, hardware, and service issues, resolving escalations, interpreting REST API requests and responses, and identifying root causes. Collaborates with engineering and internal teams to deliver solutions, supports e-commerce shipping and tracking customers, and communicates effectively with audiences of varying technical expertise.

Lead end-to-end pilot audits of frontier AI safety and security claims, including scoping, evidence review, interviews, analysis, risk management, stakeholder coordination, and report drafting. Refine audit methodologies and internal processes with the Standards Director while managing confidential information and contracted specialists. The role is fully remote, with travel at least twice per quarter.

Leads Tangoe’s managed mobility product line, owning strategy, roadmap, growth, pricing, partnerships, customer adoption, and global execution. Manages Product Managers and Product Owners while partnering with Engineering, Sales, Marketing, Operations, and Customer Success. The role covers mobile expense management, device and line lifecycle operations, UEM/MDM integrations, mobile security, logistics, and enterprise go-to-market. Success requires scaling software products, driving revenue and retention, supporting strategic customers, and using AI and Agile practices to accelerate delivery.

Implements the hospital’s business development strategy by managing referral accounts, identifying new referral sources, coordinating admissions, attending community events, supporting marketing initiatives, maintaining referral relationships, and promoting behavioral health programs to build community awareness.

Lead federal accounting and financial systems implementation activities, including documenting accounting processes and policies, defining reporting requirements, creating business and functional design documents, developing mockups, managing testing, and delivering user training. The role requires extensive civilian federal accounting experience, ERP integration expertise across systems such as SAP, Oracle, or Momentum, and knowledge of budgeting and reporting solutions. A Public Trust clearance or eligibility is required.

Plans, executes, and measures B2B marketing events, trade shows, integrated campaigns, and account-based marketing programs. Manages event logistics, vendors, budgets, audience acquisition, lead follow-up, and pipeline reporting. Collaborates with digital marketing, product marketing, and business development teams while using AI-enabled tools to improve content, personalization, research, reporting, and program execution.

Designs scalable and secure applications, drives product innovation, and streamlines customer migrations to Conga’s flagship platform. Responsibilities include translating business requirements into technical designs, developing Salesforce and .NET solutions, building Angular and React interfaces, conducting code reviews and quality checks, writing and debugging code, implementing automated testing, and applying database, API, object-oriented programming, and system design principles.

Manages a team supporting accounting and financial operations for fiscally sponsored nonprofit projects. Responsibilities include staff leadership, GAAP and regulatory compliance, audits and tax reporting, grant revenue recognition, financial reconciliations, cash-flow forecasting, financial statement review, internal controls, NetSuite administration, funder reporting, and project audit coordination.