Top Tech Jobs & Startup Jobs in Louisville, KY

Manages a portfolio of partnership customer accounts, focusing on satisfaction, retention, growth, service delivery, upselling, and relationship development. Resolves client concerns, prepares utilization analyses and trend reports, supports implementation and training, and collaborates with Operations, Compliance, Product, and Sales. Requires strategic account management, project management, communication, presentation, and relationship-building skills, with approximately 25% travel.

Design and oversee full-lifecycle software development using AI-assisted engineering practices. Define system architecture, APIs, data models, testing strategies, security, reliability, and observability. Direct AI-generated implementation, validate code and tests, manage deployments and incidents, and coach engineers on effective agentic development. Build and operate scalable cloud systems, event-driven services, and customer-facing applications while collaborating with Product and Design.

Lead hands-on migration and modernization of on-premises infrastructure to AWS and Azure. Build multi-cloud platforms, automate with infrastructure as code and scripting, optimize FinOps, and establish SRE practices. Ensure global performance, resiliency, disaster recovery, observability, security, identity, and regulatory compliance for behavioral health data. Partner with Engineering, Product, and Security, manage migration vendors, improve delivery practices, and mentor engineers.

Lead the architecture, implementation, governance, and operation of enterprise AI agents using Amazon Bedrock AgentCore. Design agents, knowledge bases, action groups, orchestration workflows, registries, guardrails, and emergency shutdown controls. Guide ECS deployments, API Gateway integrations, IAM governance, authentication, and platform standardization. Provide technical leadership to engineering and DevOps teams while collaborating with AWS specialists, customers, and business stakeholders.

Develop scalable, secure, performant web applications and data pipelines for healthcare technology. Partner with engineering, product, and business stakeholders on technical roadmaps, use Agile practices, improve observability and reliability, and mentor junior engineers through coaching and code reviews. Responsibilities include database querying, technical decision-making, API development, data ingestion, cloud technologies, containerization, CI/CD, and handling sensitive data.

Develop creative concepts and drafts for internal branding, intellectual assets, and select client projects. Create digital illustrations and graphics, write clear explanations of topics and concepts for client presentation, and perform minor editing and administrative tasks. The role requires creative thinking, strong collaboration, a relevant portfolio, and a positive attitude. This is a 1099 contract position scheduled according to business needs.

Leads inbound and outbound sales operations, develops client acquisition strategies, researches markets and competitors, conducts prospect outreach, and oversees automated AI-driven sales workflows. The role monitors sales technology performance, reports issues, manages lead categorization, and supports the Client Sales Consultant. This is a part-time, remote W2 position with a flat annual salary and commission opportunity.

Own renewals and expansion for an SMB customer portfolio, managing high-volume transactional sales cycles. Responsibilities include forecasting, negotiating, closing renewals, identifying usage-driven upsell and cross-sell opportunities, monitoring consumption data, preventing churn, engaging decision-makers, and partnering with Customer Success, Solutions Engineering, Product, and Support. The role requires selling a technical AI product to engineering and data science buyers while communicating customer patterns internally.

Lead global compensation programs, job architecture, market pricing, benchmarking, salary surveys, and annual merit and bonus processes. Develop compensation analyses and recommendations, partner with HRIS on configuration and testing, support bonus and commission programs, ensure pay compliance, and collaborate with HR, Finance, Legal, Talent Acquisition, and business leaders. The role is primarily remote with occasional travel up to 10%.

Lead execution of the product roadmap translating CPO vision into deliverables. Own product workstreams, coach a small PM/design team, drive cross-functional alignment, ground decisions in customer insight and data, and build scalable processes for prioritization, execution, and measurement.

Administers and monitors cloud, storage, and virtualization infrastructure; troubleshoots incidents; performs storage array maintenance, upgrades, provisioning, replication, and quality assurance. Maintains technical documentation, manages tickets and alerts, supports clients, collaborates across teams, develops recurring-issue solutions, contributes to on-call coverage, and mentors or trains others.

Develops and maintains automated identity lifecycle workflows for joiner, change, and leaver processes. Integrates HR, identity, ITSM, endpoint management, and access systems to provision and revoke accounts, licenses, and entitlements securely. Partners with IT, HR, security, architects, and application owners to deliver scalable, auditable solutions. Builds self-service tools, runbooks, documentation, and integrations using PowerShell, APIs, workflow tools, and infrastructure automation platforms.

Protects revenue integrity through customer account reviews, dispute investigations, contract and pricing validation, revenue leakage analysis, financial adjustments, reporting, and root-cause analysis. Supports billing operations by investigating discrepancies, improving processes, maintaining billing and order-to-cash knowledge, and implementing billing controls. Partners with Finance, Billing Operations, Sales, Customer Success, Legal, and Contract Administration.

Develops, configures, tests, and supports AI solutions, workflows, integrations, and model-enabled applications. Creates technical instructions and documentation, troubleshoots and optimizes AI systems, coordinates technical tasks, and collaborates with architects, delivery leaders, project teams, and stakeholders. Requires a college degree or equivalent, three years of related experience, technical communication skills, and the ability to travel and participate in on-call availability.

Own end-to-end marketing automation execution in Marketo, including audience creation, email and landing page builds, workflows, testing, QA, tracking, and reporting. Partner with marketing and Salesforce teams to optimize lead routing, scoring, nurturing, attribution, data quality, and campaign performance. Manage marketing technology improvements and use AI to automate repetitive work and improve program efficiency.