Top Tech Jobs & Startup Jobs

Manage a high-volume SaaS customer portfolio through onboarding, product adoption, value realization, retention, and issue resolution. Monitor customer health, renewal rates, NPS, and adoption metrics; proactively mitigate churn risks; maintain CRM records and success plans; and collaborate with Account Management, Product, and Marketing on escalations, customer feedback, advocacy, and case studies.

The Creative Director will define Tidal’s creative vision and quality standards across its brand and product ecosystem. Responsibilities include developing brand platforms and campaigns, repositioning the brand, maintaining creative consistency, shaping briefs, directing designers, writers, and production partners, and collaborating with marketing, product, and partnerships leaders. This individual contributor will lead project teams, remain hands-on, and drive initiatives from concept through activation.

Develop and optimize advanced SQL transformations, stored procedures, ETL workflows, and data-quality processes for large Medicaid claims and health-related social needs datasets. Build reproducible, documented data pipelines; calculate healthcare quality, equity, and disparity metrics; conduct code reviews; and collaborate with stakeholders to turn complex data into visualizations and policy insights.

Own the member engagement product roadmap across email, SMS, and AI-powered voice outreach. Configure campaigns, segmentation, triggers, sequencing, and A/B tests in Customer.io; analyze engagement data and conversion metrics; drive experimentation; and partner with engineering, marketing, clients, sales, and operations to improve outreach systems, content, timing, and member outcomes.

Own the complete B2B sales cycle for TradeEngage’s home-services referral platform, from prospecting and discovery through demos, objection handling, forecasting, contract close, and customer handoff. The role works with inbound, partner-referred, and self-sourced opportunities; maintains CRM hygiene; and represents the company at industry events and franchise conventions. Candidates should have proven consultative closing experience, strong sales performance, credibility with business owners, and comfort using AI tools.

Own customer success activities and outcomes by driving customer value, tracking internal and external milestones, building strong client relationships, serving as a product expert, troubleshooting SaaS issues, analyzing business metrics, identifying growth opportunities, and collaborating with Sales, Support, and Success teams.

Build the company’s U.S. sales pipeline through researched cold calls, email, LinkedIn outreach, in-person visits, and trade show networking. The representative will target waste fleet owners, shape prospect lists, conduct meetings alongside the CEO, learn the waste and trucking industry, provide market feedback, and gradually take ownership of more of the sales cycle.

Own SEO and GEO strategy, execution, experimentation, and measurable results across traditional search and AI-driven discovery. Lead efforts to improve the discoverability and citation of 64 million academic papers. Direct a team of engineers and designers, author PRDs, conduct technical SEO audits, build systems, analyze quantitative outcomes, and develop a strategy without an existing playbook. The role is fully onsite in the San Francisco Bay Area and reports directly to the CEO.

Support administration of artist, label, and partner agreements by organizing deal records, coordinating contract execution, implementing royalty splits, managing music-delivery intake, tracking deliverables and deadlines, and maintaining DocuSign workflows. The role also researches deal terms, maintains filing systems and trackers, identifies documentation gaps, and collaborates with Business Affairs, Royalties, Finance, Distribution Operations, and Artist & Label Services teams.

Develop and maintain Dynamics 365 Business Central AL extensions, integrations, environments, reports, and applications across two manufacturing companies. Lead an MRP integration, entity separation, Snowflake data warehouse pipelines, Power BI content, and a customer pricing portal. Provide ERP troubleshooting and occasional Level 1 support while collaborating with finance, operations, sales, and shop-floor teams.