Top Tech Jobs & Startup Jobs in Little Rock,

Manages multiple complex, cross-functional IT projects from initiation through delivery and closure. Responsibilities include planning, resource allocation, milestone tracking, risk mitigation, change control, testing, documentation, training, vendor coordination, stakeholder communication, KPI reporting, and process improvement. The role leads project scope definition, ensures technical feasibility, manages budgets and timelines, and provides executive-level status updates.

Manage and grow revenue within an assigned portfolio of existing SMB or mid-market B2B SaaS customers. Build account plans, identify whitespace and expansion opportunities, execute upsell and cross-sell plays, negotiate pricing and contracts, and maintain accurate Salesforce pipelines and forecasts. Partner with Customer Success Managers and cross-functional teams to accelerate sales cycles, restructure renewals, and drive account growth.

Generate qualified sales pipeline through outbound phone, email, and social prospecting, while triaging inbound leads and conducting discovery conversations. Qualify accounts, document pain points and fit in Salesforce, schedule first meetings, and provide complete handoffs to Sales Executives. Collaborate with Marketing and RevOps on lead quality and growth initiatives.

Manage and expand an assigned portfolio of mid-market or SMB B2B SaaS customers. Build account plans, identify whitespace, execute upsell and cross-sell plays, negotiate commercial terms, manage proposals and contracts, and maintain accurate Salesforce pipeline forecasts. Partner with Customer Success and cross-functional teams to accelerate expansion opportunities and grow monthly recurring revenue.

Leads the design, deployment, security, and operation of multi-account AWS infrastructure. Builds Terraform-based platforms, CI/CD pipelines, observability, disaster recovery, and secure networking solutions while supporting migrations and modernization. Establishes infrastructure standards, operational readiness practices, and engineering processes; mentors engineers and drives technical initiatives independently. Troubleshoots complex production, networking, security, and reliability issues across customer environments.

Lead architecture and hands-on development for scalable GCP infrastructure and AI platforms. Build Python microservices, deterministic policy engines, governed data pipelines, GraphRAG retrieval, Vertex AI agent workflows, and evaluation systems. Establish data contracts, security controls, observability, CI/CD, and cost-efficient cloud operations while mentoring engineering squads and translating enterprise architecture into delivery plans.

Lead technical implementations of Talkdesk CXA and CCaaS solutions for healthcare and life sciences customers. Design, develop, deploy, and troubleshoot integrations with Epic, Veeva Vault, Salesforce Life Sciences Cloud, and other EHR, EMR, and CRM systems using HL7 and FHIR. Serve as a subject matter expert, mentor internal teams, create reusable implementation assets, ensure compliance and security, and advise executives and customers on CXA strategy and integration success.

Manages brand partnerships, retail collaborations, consumer activations, tentpole events, pop-ups, sampling programs, and shopper marketing initiatives. Coordinates partners, agencies, vendors, budgets, contracts, timelines, and cross-functional teams to deliver programs on strategy and budget. Tracks performance across engagement, earned media, trial, retail execution, sales, and brand-building KPIs while strengthening Jade Leaf Matcha’s visibility and appeal.

Manages inside sales accounts, develops strategies to meet revenue targets, builds customer relationships, analyzes performance metrics, optimizes sales processes, and supports team coaching and development. The role also conducts market research, maintains CRM records, collaborates cross-functionally, and develops technical knowledge of radiation detection products and nuclear industry applications.

Own corporate IT across identity, access, Mac devices, endpoint security, SaaS administration, audits, and incident support. Manage onboarding, offboarding, access reviews, device policies, licenses, and security configurations. Automate repetitive workflows with Python or Bash, document procedures, support audits and security incidents, and participate in IT on-call. The role independently operates the company’s identity, device, and SaaS environments while partnering closely with the security team.

Build and evolve Seastack’s data center optimization platform across backend services, data models, frontend interfaces, and infrastructure. Develop Python and FastAPI APIs; create React, Next.js, and TypeScript experiences; manage ClickHouse and MongoDB schemas; contribute to Azure-based DevOps, CI/CD, observability, reliability, and scalability. Collaborate with product and data science teams, lead technical reviews, translate requirements into system designs, mentor teammates, and perform code reviews.

Own a portfolio of 12–18 technical customer accounts, driving onboarding, product adoption, retention, expansion, and customer advocacy. Provide advanced product expertise, lead complex deployments and escalations, conduct executive business reviews, develop success plans, communicate product roadmaps, and translate customer feedback for Product and Engineering. The role also helps mature the Customer Success organization and requires technical experience with security products, cloud email, identity platforms, SQL, code, and API integrations.