Top Operations & Support Jobs in Lincoln, NE

Execute User Acceptance Testing and validate system functionality, document defects, collaborate with teams, and provide testing evidence while ensuring quality standards are met.

Handle back-to-back inbound customer service and technical support calls for billing, programming, and troubleshooting. Promote products and services, engage diverse customers, work full-time remotely with company equipment, follow shift flexibility including evenings/weekends, and meet home internet and workspace requirements. Must be fluent in English and Spanish and reside in specified US states.

Field leadership role driving aftersales performance across a dealer territory. Partner with dealer leadership to execute aftersales initiatives, grow revenue, improve customer retention and satisfaction, analyze performance data, develop business plans, resolve warranty and customer escalations, and ensure compliance with training and EV initiatives. Requires regular on-site dealer visits and autonomous district management.

Serve as the technical authority for ELD compliance product escalations, analyze device telemetry and fleet patterns, coordinate fixes with R&D via Jira, support audits/inspections, lead post-mortems and runbook/validation creation, build internal tools, and coach support engineers to improve resolution speed and product reliability.

Provide advanced technical escalation support for Samsara's SaaS and hardware products. Lead deep-rooted investigations using logs, diagnostics, and API/JSON analysis; coordinate with Engineering, Product, and Customer Success; mentor support teams; document post-mortems; and participate in incident management and on-call rotations to resolve high-impact customer issues.

The Renewal Sales Operations Analyst supports global renewals management by driving operational discipline, analyzing revenue data, and collaborating with cross-functional teams to improve renewal processes and performance insights.

The GTM Strategy Analyst will design and maintain systems to enhance the GTM engine, work with revenue teams, and improve processes through automation.

The Payroll Manager oversees U.S. and Canadian payroll operations, ensuring accuracy and compliance. They handle payroll processing, tax scenarios, and internal audits while driving process improvements.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

Manage homeowner application pipeline from intake to underwriting handoff: collect docs, order and track third-party reports, review for completeness, compile application packages, and coordinate with Sales and Signing/Funding teams to close investments.

Manage homeowner application pipeline from intake to underwriting handoff: collect documents, order and track third-party reports, verify documentation accuracy, compile application packages, coordinate with Sales, Signing, and Funding to close investments.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.