Top Account Manager (AM) Jobs in Lexington, KY

Manage strategic enterprise accounts across a national territory, growing existing customers and acquiring new logos. Build consultative account strategies, serve as a trusted AI and customer-experience advisor, drive adoption, forecast accurately, achieve bookings targets, and coordinate cross-functional teams and channel partners. The role requires navigating complex enterprises, engaging executives and decision-makers, developing champions, and creating value-based solutions in emerging AI, ML, and NLP markets.

Develop and grow national distributor accounts for MAPEI’s Construction and Restoration Systems business. The role creates sales strategies, builds relationships with distributor decision-makers, identifies new business, analyzes account and regional performance, coordinates product launches and training, supports pricing and product positioning, conducts business reviews, monitors competitors, and represents MAPEI at industry events. Extensive travel throughout the United States is required.

Manage regional SaaS accounts across Texas and the Northeast, driving new-logo acquisition, upsell, and cross-sell revenue. Build customer and partner relationships, coordinate onboarding and complex escalations, track account metrics, maintain pipeline and Salesforce hygiene, and represent customer needs in product strategy. Create account documentation, scopes of work, level-of-effort estimates, and actionable recommendations while collaborating with sales, support, product, technology, operations, and business development teams.

Own and grow an enterprise B2B SaaS account portfolio through renewals, expansions, QBRs, executive business reviews, forecasting, and contract negotiations. Build relationships with executives and other stakeholders, identify upsell and cross-sell opportunities, partner with Customer Success on adoption and retention, translate platform data into business insights, and relay customer feedback to Product and Leadership.

Develop and execute consultative sales strategies for College Board financial aid software, managing opportunities from prospecting through close. Build relationships with higher education leaders, conduct tailored demonstrations, expand existing accounts, maintain Salesforce pipelines and forecasts, support renewals, identify cancellation risks, and use customer and market intelligence to inform sales and retention strategies.

Manage and grow a mid-market book of B2B software accounts by driving renewals, upsells and cross-sells. Act as customer 'quarterback,' forecast expansion, negotiate multi-year deals, partner cross-functionally, and ensure high customer satisfaction and revenue growth.

Leads a high-volume portfolio of founder-led clients, owning retention, expansion revenue, executive relationships, profitability, and escalations. Manages and develops Account Directors, oversees hiring and capacity, drives standardized marketing programs, and leads pitches and go-to-market strategy. Establishes AI-native workflows using Omega, Iris, and Power Circuit, improves reporting and efficiency, partners across delivery teams, and represents the firm in the market.

Owns senior customer partnerships, account plans, customer P&Ls, profitability, governance, project delivery, roadmap discussions, service performance, escalations, and internal resource alignment. Serves as Ocado’s senior customer representative and voice of the customer while guiding strategic growth and successful adoption of automation products. Leads customer management teams and requires strong commercial, stakeholder, leadership, people-management, and automation-sector experience.

Manage and grow global systems integrator partnerships to drive pipeline, bookings, revenue, and market expansion. Develop alliance strategies, joint business plans, co-selling motions, and go-to-market programs. Build executive relationships, identify opportunities across CX and digital transformation initiatives, coordinate partner and internal teams, and forecast partnership-driven revenue. Represent the company at partner events and track alliance performance metrics.

Drive MSSP partner growth across AMER by recruiting, onboarding, activating, and expanding strategic managed security service provider relationships. Develop territory recruitment plans, executive partnerships, joint business plans, and indirect routes to market. Help partners launch managed security services, generate pipeline, increase revenue, and accelerate time-to-revenue. Collaborate with sales, channel, marketing, services, and technical teams while managing forecasts, opportunities, executive reviews, and revenue objectives.