Top Customer Success & Experience Jobs in Lexington, KY

This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.

The Customer Support Specialist will assist customers via phone and email, resolve inquiries, troubleshoot technical issues, and build strong relationships, advocating for customer needs while documenting interactions.

The Lead Client Support Specialist provides technical expertise in card operations, manages escalations, trains team members, and ensures service delivery standards.

The Customer Success Manager will manage customer relationships, optimize workflows with CRM tools, and support marketing efforts through creative design and exceptional service.

The Supply Chain Analyst Intern will analyze supply chain processes, assist with data analysis, reporting, and internal workflow optimizations, and support documentation and administrative tasks.

As an Account Manager, you will manage customer relationships, drive retention and revenue growth, identify upsell opportunities, and ensure customer satisfaction through strategic guidance.

The Administrative Assistant will handle administrative tasks and optimize social media presence through content creation, engagement, and analytics management, enhancing brand awareness.

As a Call Center Representative, you will handle inbound and outbound calls, assist customers, and document claims while working remotely. Responsibilities include effective communication and problem-solving to ensure customer satisfaction and achieving call resolutions.

The Account Manager is responsible for managing and growing brokerage customer relationships, ensuring compliance, and executing freight operations effectively.

As a Virtual Assistant, you will manage calendars, handle email inquiries, perform data entry, conduct market research, manage social media, assist with customer service, and support project management tasks for clients.